delay in workflow appearing in one inbox versus another

[Rick Bakker]

I would also check if her inbox is one that requires refreshing (obvious, I
know, but I have to ask).

On Wed, Sep 21, 2016 at 11:53 AM, Pavan Bhamidipati <bpawanchand at gmail.com>
wrote:

> Hi Carolina,
>
> I would request you to check if there are any conditions maintained for
> the approval step in the conditions tab. For example. If "create condition"
> is maintained in the step then the work item status initially will be set
> to in preparation,when the condition is met the work is set to  Ready which
> makes the work item to appear in the inbox.
>
>
> Thanks,
> Pavan
>
> Sent from iPhone.
> Excuse for typos and brevity.
>
>
> On Wednesday 21 September 2016, Carolyn A Fuller <fuller at mit.edu> wrote:
>
>> Rick,
>>
>> I did check the logs and she was the only agent to touch the workflow
>> other than our batch processor.
>>
>> I can’t prove that the item appeared in her colleague’s inboxes before it
>> appeared in hers. I have to take her word for it. The workflow was started
>> at 16:49 and she noticed it in her inbox around 17:15.
>>
>> Carolyn
>>
>> On Sep 21, 2016, at 10:59 AM, Rick Bakker <rbakker at gmail.com> wrote:
>>
>> Hi Carolyn,
>>
>> I would check the workflow log (SWI1) first to see if what she is saying
>> is actually the case.
>> It could be that the workitems are getting forwarded or escalated to her.
>>
>> regards
>> Rick
>>
>>
>> On Wed, Sep 21, 2016 at 10:53 AM, Carolyn A Fuller <fuller at mit.edu>
>> wrote:
>>
>>> Hi all,
>>>
>>> I have an end user that says she has been experiencing significant
>>> delays in workflow items appearing in her inbox. The items will appear in
>>> the inboxes of colleagues long before the same items appear in her inbox.
>>>
>>> Has anyone else experienced this? Do you know what could cause it?
>>>
>>> We converted from ECC to Hana last December.
>>>
>>> ---------------------
>>> Carolyn Fuller
>>> DevOps Engineer
>>> Information Systems and Technology
>>>
>>> Massachusetts Institute of Technology
>>> Room W92-243F
>>> Cambridge, MA 02139
>>> (617) 253-6213 <%28617%29%20253-6213>
>>> http://fuller.mit.edu/
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> SAP-WUG mailing list
>>> SAP-WUG at mit.edu
>>> http://mailman.mit.edu/mailman/listinfo/sap-wug
>>>
>>>
>> _______________________________________________
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>>
>>
>>
>> ---------------------
>> Carolyn Fuller
>> DevOps Engineer
>> Information Systems and Technology
>>
>> Massachusetts Institute of Technology
>> Room W92-243F
>> Cambridge, MA 02139
>> (617) 253-6213
>> http://fuller.mit.edu/
>>
>>
>>
>>
>>
>
> --
> *Regards*
> *PavanChand <http://in.linkedin.com/in/pavanbhamidipati>*
> SAP Business Card <http://www.sdn.sap.com/irj/scn/bc?u=ZvtTlHM7CUA%3D>
>
>
>
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>
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