<div dir="ltr">I would also check if her inbox is one that requires refreshing (obvious, I know, but I have to ask).</div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Sep 21, 2016 at 11:53 AM, Pavan Bhamidipati <span dir="ltr"><<a href="mailto:bpawanchand@gmail.com" target="_blank">bpawanchand@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Carolina,<div><br></div><div>I would request you to check if there are any conditions maintained for the approval step in the conditions tab. For example. If "create condition" is maintained in the step then the work item status initially will be set to in preparation,when the condition is met the work is set to Ready which makes the work item to appear in the inbox.</div><div><br></div><div><br></div><div>Thanks,</div><div>Pavan </div><div><br></div><div>Sent from iPhone.</div><div>Excuse for typos and brevity.<div><div class="h5"><span></span><br><br>On Wednesday 21 September 2016, Carolyn A Fuller <<a href="mailto:fuller@mit.edu" target="_blank">fuller@mit.edu</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="word-wrap:break-word">
Rick,
<div><br>
</div>
<div>I did check the logs and she was the only agent to touch the workflow other than our batch processor.</div>
<div><br>
</div>
<div>I can’t prove that the item appeared in her colleague’s inboxes before it appeared in hers. I have to take her word for it. The workflow was started at 16:49 and she noticed it in her inbox around 17:15.</div>
<div><br>
</div>
<div>Carolyn<br>
<div>
<blockquote type="cite">
<div>On Sep 21, 2016, at 10:59 AM, Rick Bakker <<a>rbakker@gmail.com</a>> wrote:</div>
<br>
<div>
<div dir="ltr">Hi Carolyn,
<div><br>
</div>
<div>I would check the workflow log (SWI1) first to see if what she is saying is actually the case.</div>
<div>It could be that the workitems are getting forwarded or escalated to her.</div>
<div><br>
</div>
<div>regards</div>
<div>Rick</div>
<div><br>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Wed, Sep 21, 2016 at 10:53 AM, Carolyn A Fuller <span dir="ltr">
<<a>fuller@mit.edu</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="word-wrap:break-word">Hi all,
<div><br>
</div>
<div>I have an end user that says she has been experiencing significant delays in workflow items appearing in her inbox. The items will appear in the inboxes of colleagues long before the same items appear in her inbox.</div>
<div><br>
</div>
<div>Has anyone else experienced this? Do you know what could cause it? </div>
<div><br>
</div>
<div>We converted from ECC to Hana last December. <br>
<div>
<div style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">
<div style="letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">
<span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;border-spacing:0px"><span style="border-collapse:separate;font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;border-spacing:0px">
<div style="word-wrap:break-word">
<div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica"><br>
---------------------</font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Carolyn Fuller </font></div>
<div style="margin:0px"><span style="text-align:-webkit-auto">DevOps Engineer</span><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">
</font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Information Systems and Technology
<span></span><span></span></font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Massachusetts Institute of Technology </font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Room W92-243F</font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Cambridge, MA 02139 </font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica"><a href="tel:%28617%29%20253-6213" value="+16172536213" target="_blank">(617)
253-6213</a> </font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica"><a href="http://fuller.mit.edu/" target="_blank">http://fuller.mit.edu/</a></font></div>
</div>
<div><br>
</div>
</div>
</span><br>
</span><br>
</div>
</div>
</div>
<br>
</div>
</div>
<br>
______________________________<wbr>_________________<br>
SAP-WUG mailing list<br>
<a>SAP-WUG@mit.edu</a><br>
<a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" rel="noreferrer" target="_blank">http://mailman.mit.edu/mailman<wbr>/listinfo/sap-wug</a><br>
<br>
</blockquote>
</div>
<br>
</div>
______________________________<wbr>_________________<br>
SAP-WUG mailing list<br>
<a>SAP-WUG@mit.edu</a><br>
<a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target="_blank">http://mailman.mit.edu/mailman<wbr>/listinfo/sap-wug</a><br>
</div>
</blockquote>
</div>
<br>
<div>
<div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">
<div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">
<span style="border-collapse:separate;color:rgb(0,0,0);font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;border-spacing:0px"><span style="border-collapse:separate;color:rgb(0,0,0);font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;border-spacing:0px">
<div style="word-wrap:break-word">
<div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica"><br>
---------------------</font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Carolyn Fuller </font></div>
<div style="margin:0px"><span style="text-align:-webkit-auto">DevOps Engineer</span><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">
</font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Information Systems and Technology
<span></span><span></span></font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Massachusetts Institute of Technology </font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Room W92-243F</font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica">Cambridge, MA 02139 </font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica"><a href="tel:%28617%29%20253-6213" value="+16172536213" target="_blank">(617) 253-6213</a> </font></div>
<div style="margin:0px"><font face="Helvetica" size="3" style="font-style:normal;font-variant:normal;font-weight:normal;font-size:12px;line-height:normal;font-family:Helvetica"><a href="http://fuller.mit.edu/" target="_blank">http://fuller.mit.edu/</a></font></div>
</div>
<div><br>
</div>
</div>
</span><br>
</span><br>
</div>
</div>
</div>
<br>
</div>
</div>
</blockquote></div></div></div><span class="HOEnZb"><font color="#888888"><br><br>-- <br><i style="color:rgb(255,102,0)"><b>Regards</b></i><i><b><span style="color:rgb(102,0,204)"><br><a href="http://in.linkedin.com/in/pavanbhamidipati" target="_blank">PavanChand</a></span></b></i><br><a href="http://www.sdn.sap.com/irj/scn/bc?u=ZvtTlHM7CUA%3D" target="_blank">SAP Business Card</a><br><i><b><span style="color:rgb(102,0,204)"></span></b></i><br><br>
</font></span><br>______________________________<wbr>_________________<br>
SAP-WUG mailing list<br>
<a href="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><br>
<a href="http://mailman.mit.edu/mailman/listinfo/sap-wug" rel="noreferrer" target="_blank">http://mailman.mit.edu/<wbr>mailman/listinfo/sap-wug</a><br>
<br></blockquote></div><br></div>