Process Controlled Workflow Errors
James Johnson
JJOHNSON at uk.ibm.com
Tue Dec 10 10:45:50 EST 2013
Excellent, thanks Eddie, wasn't aware of that note!
Best Regards,
James Johnson
E-mail:JJohnson at uk.ibm.com
Mobile: 07908715224 or 07920870270
From: "Morris, Eddie" <eddie.morris at sap.com>
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>,
Cc: "sap-wug-bounces at mit.edu" <sap-wug-bounces at mit.edu>
Date: 10/12/2013 14:13
Subject: RE: Process Controlled Workflow Errors
Sent by: sap-wug-bounces at mit.edu
Hi James,
After selecting the work items in SWIA just use menu Edit -> Work item ->
Logically delete.
Make sure note 1705866 is applied.
Regards,
Eddie
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of James Johnson
Sent: Tuesday, December 10, 2013 10:37 AM
To: SAP Workflow Users' Group
Cc: sap-wug-bounces at mit.edu
Subject: RE: Process Controlled Workflow Errors
Another one that's a bit goofy is when wanting to logically delete work
items en masse via SWIA, you have to type in ADMC into the transaction
code box after highlighting all of the relevant work items - the same
functionality could've been delivered via a separate transaction and
instead is 'hidden' away as ADMC can't be accessed as an individual
t-code.
Best Regards,
James Johnson
E-mail:JJohnson at uk.ibm.com
Mobile: 07908715224 or 07920870270
From: "Keohan, Susan - 1140 - MITLL" <keohan at ll.mit.edu>
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>,
Date: 09/12/2013 21:07
Subject: RE: Process Controlled Workflow Errors
Sent by: sap-wug-bounces at mit.edu
Hi Loren,
Thanks for filling us in.
That’s just goofy about not being able to use standard workflow admin
tools to do standard workflow admin stuff. I don’t know what SAP are
thinking!
Cheers,
Sue
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Bratzler, Loren
Sent: Monday, December 09, 2013 3:10 PM
To: SAP Workflow Users' Group
Subject: RE: Process Controlled Workflow Errors
Quick update on this:
SAP was not able to determine the root cause of the “Create Decision Sets”
error that occurred in my Process Controlled workflow. The error has only
happened three times in our system and the instances of it happening were
very random. The users who got these errors were able to create other
shopping carts without error after these errors occurred. So SAP believes
that these errors were probably caused by some kind of temporary issue
within the system or backend database.
We were, however, able to successfully restart these failed workflows
using a special Process Controlled Workflow Restart program:
Z_RESTART_PC_WFL. This program can be found in SAP Note 1458380. When
you execute the program, it requires you to enter the GUID key of the
Shopping Cart you wish to restart. Then when the program runs, it will
logically delete the old workflow and trigger a new workflow for the
object.
We were able to successfully restart all three failed workflows and they
got through the “Create Decision Sets” step with no problem. Note that we
had to use this special Z program to do the restart. Using t-code SWPR to
try to restart them would not work.
Loren Bratzler
Norfolk Southern Corporation
110 Franklin Road SE
Roanoke, VA 24042-0060
Phone: 540-524-3072
Email: loren.bratzler at nscorp.com
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Bratzler, Loren
Sent: Friday, November 22, 2013 2:14 PM
To: SAP Workflow Users' Group
Subject: RE: Process Controlled Workflow Errors
Jocelyn, Mark,
Thank you for the reference to t-code BBP_PD. Of course, I don’t have
access to it in Production but I did get some of our functional staff to
look at it. They did not see anything unusual about the Shopping Carts. I
did open a message with SAP and they came back and pointed me to Note
1724251. This note gave some nice instructions on how to debug the Create
Decision Sets method. I did that and it appears that the issue is that
the system is not finding a Process Level object which then leads to the
REF_IS_INITIAL exception.
I have passed these findings back to SAP and will keep you all posted on
what happens!
Thanks!
Loren
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Mark Pyc
Sent: Thursday, November 21, 2013 2:13 AM
To: SAP Workflow Users' Group
Subject: Re: Process Controlled Workflow Errors
G'day,
BBP_PD perhaps?
Have fun,
Mark
Sent from my phone
On 21/11/2013, at 4:28 PM, "Dart, Jocelyn" <jocelyn.dart at sap.com> wrote:
Hi Loren,
Problem with this stuff is usually that it’s not even BRFplus – which I
could help you with – its BRF.
So basically the message is saying its missing a parameter?
Have you raised a SAP message for this?
And do you have any parameters that might validly be a blank or space?
Is there anything weird about the SRM object when you look at it the
special SRM object transaction …. Now that is going deep into my past but
there was a SAPGUI transaction that showed you the raw contents of the
document. Something with BBP_SRM in the name? At this point we need a
current SRM person.
Regards,
Jocelyn
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Bratzler, Loren
Sent: Thursday, 21 November 2013 7:24 AM
To: SAP Workflow Users' Group
Subject: RE: Process Controlled Workflow Errors
I did find that thread and you are correct, I don’t think this is an
authorization issue since these same users have created many successful
shopping carts both before and after the error occurred. I’m not really
sure about the object itself. What I can see is a GUID id in the log so I
assume that is the correct object.
<image003.png>
It looks the same as ones that did complete successfully.
I think going the OSS route may have to be my next move. L
Loren
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Keohan, Susan - 1140 - MITLL
Sent: Wednesday, November 20, 2013 1:54 PM
To: SAP Workflow Users' Group
Subject: RE: Process Controlled Workflow Errors
I found this thread (which you probably did too) on SCN…
http://scn.sap.com/thread/1681832
So your user’s authorizations aren’t the problem…. Can you see the
business object in the workflow log?
If the business object is there, then perhaps this is an OSS thing. A
standard task and all that jazz.
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Bratzler, Loren
Sent: Wednesday, November 20, 2013 1:06 PM
To: SAP Workflow Users' Group
Subject: RE: Process Controlled Workflow Errors
The task ID is TS40007938 which executes class-method
/SAPSRM/CL_WF_PROCESS_MGR_SBWF-CREATE_DECISION_SETS
Loren
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Keohan, Susan - 1140 - MITLL
Sent: Wednesday, November 20, 2013 12:09 PM
To: SAP Workflow Users' Group
Subject: RE: Process Controlled Workflow Errors
Hi Loren,
I am not up to speed on PCW, but can you tell which task this happens in?
Is this really happening in the BRFPlus framework?
Cheers,
Sue
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Bratzler, Loren
Sent: Tuesday, November 19, 2013 9:42 AM
To: SAP Workflow Users' Group
Subject: Process Controlled Workflow Errors
Hello Workflow Experts!
I met Sue Keohan and Jocelyn Dart at TechEd back in October and I lamented
to them about the lack of documentation available for Process Controlled
workflow. Now I have a situation where I have some Shopping Cart workflow
errors occurring and I don’t know how to analyze the problem.
The error is occurring in the “Create Decision Sets” step. The messages
returned (shown in the screen-shots below) are not much help. I have
tried to debug the step but I have not been able to see where the error is
occurring. I think the error may be happening in a macro and my limited
understanding is that you cannot debug macros.
The users who created these shopping carts have created dozens of other
shopping carts after these errors occurred with no problems. I was hoping
that someone might have some suggestions as to what I can look for to try
to determine the cause of these errors?
<image004.png>
<image005.png>
Loren Bratzler
Norfolk Southern Corporation
110 Franklin Road SE
Roanoke, VA 24042-0060
Phone: 540-524-3072
Email: loren.bratzler at nscorp.com
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