<font size=2 face="sans-serif">Excellent, thanks Eddie, wasn't aware of
that note!</font>
<br>
<br><font size=2 face="sans-serif">Best Regards,<br>
James Johnson<br>
<br>
E-mail:JJohnson@uk.ibm.com<br>
Mobile: 07908715224 or 07920870270</font>
<br>
<br>
<br>
<br><font size=1 color=#5f5f5f face="sans-serif">From:
</font><font size=1 face="sans-serif">"Morris, Eddie"
<eddie.morris@sap.com></font>
<br><font size=1 color=#5f5f5f face="sans-serif">To:
</font><font size=1 face="sans-serif">"SAP Workflow
Users' Group" <sap-wug@mit.edu>, </font>
<br><font size=1 color=#5f5f5f face="sans-serif">Cc:
</font><font size=1 face="sans-serif">"sap-wug-bounces@mit.edu"
<sap-wug-bounces@mit.edu></font>
<br><font size=1 color=#5f5f5f face="sans-serif">Date:
</font><font size=1 face="sans-serif">10/12/2013 14:13</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Subject:
</font><font size=1 face="sans-serif">RE: Process
Controlled Workflow Errors</font>
<br><font size=1 color=#5f5f5f face="sans-serif">Sent by:
</font><font size=1 face="sans-serif">sap-wug-bounces@mit.edu</font>
<br>
<hr noshade>
<br>
<br>
<br><font size=2 color=#004080 face="Calibri">Hi James,</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">After selecting the work
items in SWIA just use menu Edit -> Work item -> Logically delete.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">Make sure note 1705866 is
applied.</font>
<br><font size=2 color=#004080 face="Calibri"> </font>
<br><font size=2 color=#004080 face="Calibri">Regards,</font>
<br><font size=2 color=#004080 face="Calibri">Eddie</font>
<br><font size=2 color=#004080> </font>
<br><font size=2 face="Tahoma"><b>From:</b> sap-wug-bounces@mit.edu [</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 face="Tahoma">mailto:sap-wug-bounces@mit.edu</font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>James Johnson<b><br>
Sent:</b> Tuesday, December 10, 2013 10:37 AM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Cc:</b> sap-wug-bounces@mit.edu<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font>
<br><font size=3 face="Times New Roman"> </font>
<br><font size=2 face="Arial">Another one that's a bit goofy is when wanting
to logically delete work items en masse via SWIA, you have to type in ADMC
into the transaction code box after highlighting all of the relevant work
items - the same functionality could've been delivered via a separate transaction
and instead is 'hidden' away as ADMC can't be accessed as an individual
t-code.</font><font size=3 face="Times New Roman"> <br>
</font><font size=2 face="Arial"><br>
Best Regards,<br>
James Johnson<br>
<br>
E-mail:JJohnson@uk.ibm.com<br>
Mobile: 07908715224 or 07920870270</font><font size=3 face="Times New Roman">
<br>
<br>
<br>
</font><font size=1 color=#5f5f5f face="Arial"><br>
From: </font><font size=1 face="Arial">"Keohan,
Susan - 1140 - MITLL" <</font><a href=mailto:keohan@ll.mit.edu><font size=1 color=blue face="Arial"><u>keohan@ll.mit.edu</u></font></a><font size=1 face="Arial">></font><font size=3 face="Times New Roman">
</font><font size=1 color=#5f5f5f face="Arial"><br>
To: </font><font size=1 face="Arial">"SAP
Workflow Users' Group" <</font><a href="mailto:sap-wug@mit.edu"><font size=1 color=blue face="Arial"><u>sap-wug@mit.edu</u></font></a><font size=1 face="Arial">>,
</font><font size=1 color=#5f5f5f face="Arial"><br>
Date: </font><font size=1 face="Arial">09/12/2013
21:07</font><font size=3 face="Times New Roman"> </font><font size=1 color=#5f5f5f face="Arial"><br>
Subject: </font><font size=1 face="Arial">RE:
Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
</font><font size=1 color=#5f5f5f face="Arial"><br>
Sent by: </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=1 color=blue face="Arial"><u>sap-wug-bounces@mit.edu</u></font></a><font size=3 face="Times New Roman">
</font>
<div align=center>
<hr noshade></div>
<br><font size=3 face="Times New Roman"><br>
<br>
<br>
Hi Loren, <br>
<br>
Thanks for filling us in. <br>
<br>
That’s just goofy about not being able to use standard workflow admin
tools to do standard workflow admin stuff. I don’t know what SAP
are thinking! <br>
<br>
Cheers, <br>
Sue <br>
<br>
</font><font size=2 face="Tahoma"><b><br>
From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Monday, December 09, 2013 3:10 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 color=#004080 face="Calibri"><br>
Quick update on this:</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
SAP was not able to determine the root cause of the “Create Decision Sets”
error that occurred in my Process Controlled workflow. The error
has only happened three times in our system and the instances of it happening
were very random. The users who got these errors were able to create
other shopping carts without error after these errors occurred. So
SAP believes that these errors were probably caused by some kind of temporary
issue within the system or backend database.</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
We were, however, able to successfully restart these failed workflows using
a special Process Controlled Workflow Restart program: Z_RESTART_PC_WFL.
This program can be found in SAP Note 1458380. When you execute
the program, it requires you to enter the GUID key of the Shopping Cart
you wish to restart. Then when the program runs, it will logically
delete the old workflow and trigger a new workflow for the object.</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
We were able to successfully restart all three failed workflows and they
got through the “Create Decision Sets” step with no problem. Note
that we had to use this special Z program to do the restart. Using
t-code SWPR to try to restart them would not work.</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=blue face="Comic Sans MS"><br>
Loren Bratzler</font><font size=3 face="Times New Roman"> </font><font size=2 color=#808080 face="Arial"><br>
Norfolk Southern Corporation</font><font size=3 face="Times New Roman">
</font><font size=2 color=#808080 face="Arial"><br>
110 Franklin Road SE</font><font size=3 face="Times New Roman"> </font><font size=2 color=#808080 face="Arial"><br>
Roanoke, VA 24042-0060</font><font size=3 face="Times New Roman">
</font><font size=2 color=#808080 face="Arial"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#808080 face="Arial"><br>
Phone: 540-524-3072</font><font size=3 face="Times New Roman"> </font><font size=2 color=#808080 face="Arial"><br>
Email: </font><a href=mailto:loren.bratzler@nscorp.com><font size=2 color=blue face="Arial"><u>loren.bratzler@nscorp.com</u></font></a><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 face="Tahoma"><b><br>
From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Friday, November 22, 2013 2:14 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 color=#004080 face="Calibri"><br>
Jocelyn, Mark,</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
Thank you for the reference to t-code BBP_PD. Of course, I don’t
have access to it in Production but I did get some of our functional staff
to look at it. They did not see anything unusual about the Shopping
Carts. I did open a message with SAP and they came back and pointed
me to Note 1724251. This note gave some nice instructions on how
to debug the Create Decision Sets method. I did that and it appears
that the issue is that the system is not finding a Process Level object
which then leads to the REF_IS_INITIAL exception.</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
I have passed these findings back to SAP and will keep you all posted on
what happens!</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
Thanks!</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=blue face="Comic Sans MS"><br>
Loren </font><font size=2 color=#808080 face="Arial"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 face="Tahoma"><b><br>
From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Mark Pyc<b><br>
Sent:</b> Thursday, November 21, 2013 2:13 AM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> Re: Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
<br>
<br>
G'day, <br>
<br>
BBP_PD perhaps? <br>
<br>
Have fun, <br>
Mark<br>
<br>
Sent from my phone <br>
<br>
On 21/11/2013, at 4:28 PM, "Dart, Jocelyn" <</font><a href=mailto:jocelyn.dart@sap.com><font size=3 color=blue face="Times New Roman"><u>jocelyn.dart@sap.com</u></font></a><font size=3 face="Times New Roman">>
wrote: </font><font size=2 color=#004080 face="Calibri"><br>
Hi Loren, <br>
Problem with this stuff is usually that it’s not even BRFplus – which
I could help you with – its BRF. <br>
So basically the message is saying its missing a parameter?</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
Have you raised a SAP message for this? <br>
And do you have any parameters that might validly be a blank or space?</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
Is there anything weird about the SRM object when you look at it the special
SRM object transaction …. Now that is going deep into my past but there
was a SAPGUI transaction that showed you the raw contents of the document.
Something with BBP_SRM in the name? At this point we need a current
SRM person. <br>
Regards,</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
Jocelyn <br>
</font><font size=3 face="Times New Roman"> </font><font size=2 face="Tahoma"><b><br>
From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Thursday, 21 November 2013 7:24 AM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 color=#004080 face="Calibri"><br>
I did find that thread and you are correct, I don’t think this is an authorization
issue since these same users have created many successful shopping carts
both before and after the error occurred. I’m not really sure about
the object itself. What I can see is a GUID id in the log so I assume
that is the correct object.</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
<image003.png></font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
It looks the same as ones that did complete successfully.</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
I think going the OSS route may have to be my next move. </font><font size=2 color=#004080 face="Wingdings">L</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=blue face="Comic Sans MS"><br>
Loren </font><font size=2 color=#808080 face="Arial"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 face="Tahoma"><b><br>
From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Keohan, Susan - 1140 - MITLL<b><br>
Sent:</b> Wednesday, November 20, 2013 1:54 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
<br>
<br>
I found this thread (which you probably did too) on SCN… </font><font size=3 color=blue face="Times New Roman"><u><br>
</u></font><a href=http://scn.sap.com/thread/1681832><font size=3 color=blue face="Times New Roman"><u>http://scn.sap.com/thread/1681832</u></font></a><font size=3 face="Times New Roman">
<br>
<br>
So your user’s authorizations aren’t the problem…. Can you see the business
object in the workflow log? <br>
<br>
If the business object is there, then perhaps this is an OSS thing. A
standard task and all that jazz. <br>
<br>
</font><font size=2 face="Tahoma"><b><br>
From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Wednesday, November 20, 2013 1:06 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 color=#004080 face="Calibri"><br>
The task ID is TS40007938 which executes class-method /SAPSRM/CL_WF_PROCESS_MGR_SBWF-CREATE_DECISION_SETS</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=blue face="Comic Sans MS"><br>
Loren </font><font size=2 color=#808080 face="Arial"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 face="Tahoma"><b><br>
From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Keohan, Susan - 1140 - MITLL<b><br>
Sent:</b> Wednesday, November 20, 2013 12:09 PM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> RE: Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
<br>
<br>
Hi Loren, <br>
I am not up to speed on PCW, but can you tell which task this happens in?
Is this really happening in the BRFPlus framework? <br>
Cheers,<br>
Sue <br>
<br>
</font><font size=2 face="Tahoma"><b><br>
From:</b> </font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">
[</font><a href="mailto:sap-wug-bounces@mit.edu"><font size=2 color=blue face="Tahoma"><u>mailto:sap-wug-bounces@mit.edu</u></font></a><font size=2 face="Tahoma">]
<b>On Behalf Of </b>Bratzler, Loren<b><br>
Sent:</b> Tuesday, November 19, 2013 9:42 AM<b><br>
To:</b> SAP Workflow Users' Group<b><br>
Subject:</b> Process Controlled Workflow Errors</font><font size=3 face="Times New Roman">
<br>
</font><font size=2 color=#004080 face="Calibri"><br>
Hello Workflow Experts!</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
I met Sue Keohan and Jocelyn Dart at TechEd back in October and I lamented
to them about the lack of documentation available for Process Controlled
workflow. Now I have a situation where I have some Shopping Cart
workflow errors occurring and I don’t know how to analyze the problem.</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
The error is occurring in the “Create Decision Sets” step. The
messages returned (shown in the screen-shots below) are not much help.
I have tried to debug the step but I have not been able to see where
the error is occurring. I think the error may be happening in a macro
and my limited understanding is that you cannot debug macros.</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
The users who created these shopping carts have created dozens of other
shopping carts after these errors occurred with no problems. I was
hoping that someone might have some suggestions as to what I can look for
to try to determine the cause of these errors?</font><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> <br>
<image004.png> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> <br>
<image005.png> </font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=blue face="Comic Sans MS"><br>
Loren Bratzler</font><font size=3 face="Times New Roman"> </font><font size=2 color=#808080 face="Arial"><br>
Norfolk Southern Corporation</font><font size=3 face="Times New Roman">
</font><font size=2 color=#808080 face="Arial"><br>
110 Franklin Road SE</font><font size=3 face="Times New Roman"> </font><font size=2 color=#808080 face="Arial"><br>
Roanoke, VA 24042-0060</font><font size=3 face="Times New Roman">
</font><font size=2 color=#808080 face="Arial"><br>
</font><font size=3 face="Times New Roman"> </font><font size=2 color=#808080 face="Arial"><br>
Phone: 540-524-3072</font><font size=3 face="Times New Roman"> </font><font size=2 color=#808080 face="Arial"><br>
Email: </font><a href=mailto:loren.bratzler@nscorp.com><font size=2 color=blue face="Arial"><u>loren.bratzler@nscorp.com</u></font></a><font size=3 face="Times New Roman">
</font><font size=2 color=#004080 face="Calibri"><br>
</font><font size=3 face="Times New Roman"> <br>
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