SAP Wokflow Substitution

Baba Jammi jmc_sap at yahoo.com
Sat Mar 24 11:01:42 EDT 2012 

Sure, thanks Stephane.

On Mar 24, 2012, at 2:58 AM, stephane <s.bailleul at free.fr> wrote:

> Baba, 
> 
> Have you also check that the substitutes are not in the group of excluded agent ?
> 
> Cheers
> Stephane
> 
> Le vendredi 23 mars 2012 à 16:01 -0400, sap-wug-request at mit.edu a écrit :
>> 
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>> Today's Topics:
>> 
>>    1. RE: SAP Wokflow Substitution (Mike Pokraka)
>>    2. RE: SAP Wokflow Substitution (Baba Jammi)
>> 
>> 
>> ----------------------------------------------------------------------
>> 
>> Message: 1
>> Date: Fri, 23 Mar 2012 16:23:14 -0000 (GMT)
>> From: "Mike Pokraka" <wug at workflowconnections.com>
>> Subject: RE: SAP Wokflow Substitution
>> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
>> Message-ID:
>> 	<76a32e5cc3b16f10e36883e6d34446eb.squirrel at g.mail.aaisp.net.uk>
>> Content-Type: text/plain;charset=iso-8859-1
>> 
>> How are you determining the agent? If you have code that looks at
>> substitution then send it to agent B then agent A won't ever see it. You
>> need to send it to A in all instances.
>> 
>> On Thu, March 22, 2012 11:03 pm, Baba Jammi wrote:
>> > Hi Jocelyn,
>> > ??
>> > We are creating substitution from the backend using function module
>> > SAP_WAPI_SUBSTITUTE_MAINTAIN but tasks are processed from UWL. I tried
>> > unreserving the workitem through backend function module, but no luck.
>> > ??
>> > Thanks,
>> > Baba
>> >
>> > --- On Thu, 3/22/12, Dart, Jocelyn <jocelyn.dart at sap.com> wrote:
>> >
>> >
>> > From: Dart, Jocelyn <jocelyn.dart at sap.com>
>> > Subject: RE: SAP Wokflow Substitution
>> > To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
>> > Date: Thursday, March 22, 2012, 5:29 PM
>> >
>> >
>> > Hi Baba,
>> > Maybe take a step back and tell us:
>> > a) Which inbox you are using (SAP Inbox or UWL)
>> > b) How the substitution is being created
>> >
>> > I'm wondering if you have defined the substitution in the usual way.
>> > With substitution (regardless of whether it's active or passive)?? both
>> > the original recipient and the substitute can access the work items during
>> > the substitution.
>> > The only reason for them being hidden from one or the other is if a work
>> > item has been reserved by one of them.
>> > Regards,
>> > Jocelyn
>> >
>> > -----Original Message-----
>> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
>> > Of Sheldon Oxenberg
>> > Sent: Friday, 23 March 2012 5:30 AM
>> > To: SAP Workflow Users' Group
>> > Subject: RE: SAP Wokflow Substitution
>> >
>> > Please see SAP Note 74000 -
>> > Q&A: Substitution in Business Workflow
>> >
>> > Regards.
>> >
>> > SHELDON OXENBERG
>> > System Architect Principal Leader
>> > LMP Technical Architect, SAP Workflow
>> > CSC
>> >
>> >
>> >
>> > From:??????Baba Jammi <jmc_sap at yahoo.com>
>> > To:?? ??????"SAP Workflow Users' Group" <sap-wug at mit.edu>
>> > Date:??????03/22/2012 01:36 PM
>> > Subject:?? ?? ?? ?? RE: SAP Wokflow Substitution
>> > Sent by:?? ?? ?? ?? sap-wug-bounces at mit.edu
>> >
>> >
>> >
>> >
>> > Yes, even I expected the same. But it's not the case. When I see in the
>> > log, tasks are only delivered to B, not to
>> > A.
>> >
>> > Thanks,
>> > Baba
>> >
>> > --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
>> >
>> > ?? From: Stephens, Monique S L <moniques at bcm.edu>
>> > ?? Subject: RE: SAP Wokflow Substitution
>> > ?? To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
>> > ?? Date: Thursday, March 22, 2012, 11:32 AM
>> >
>> >
>> >
>> > ?? Normally with workflow substitution, the documents will still route to
>> > A and B can pick them up.?? If you look at
>> > ?? the documents themselves, can you see whose inbox they are actually in?
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > ?? Monique Stephens
>> >
>> >
>> >
>> >
>> >
>> > ?? From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
>> > Behalf Of Baba Jammi
>> > ?? Sent: Thursday, March 22, 2012 11:30 AM
>> > ?? To: SAP Workflow Users' Group
>> > ?? Subject: RE: SAP Wokflow Substitution
>> >
>> >
>> >
>> >
>> >
>> >
>> > Thanks Stephen.
>> >
>> >
>> >
>> >
>> >
>> > Its user B substitues for A.
>> >
>> >
>> >
>> >
>> >
>> > So, after date expiration, A should see all the workitems which were
>> > delivered to B during the substituion period.
>> > This is not happening.
>> >
>> >
>> >
>> >
>> >
>> > Thanks,
>> >
>> >
>> > Baba
>> >
>> >
>> >
>> > --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
>> >
>> > ?? From: Stephens, Monique S L <moniques at bcm.edu>
>> > ?? Subject: RE: SAP Wokflow Substitution
>> > ?? To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
>> > ?? Date: Thursday, March 22, 2012, 8:48 AM
>> > ?? ?? ?? ?? ?? ?? ?? If user A is the substitute as your first sentence
>> > implies, then it would not remain in A???s inbox
>> > ?? ?? ?? ?? ?? ?? ?? after the expiration date.
>> >
>> >
>> >
>> >
>> >
>> > ?? However, your statements below are confusing because first you have A
>> > as the substitute, then B.
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Monique Stephens
>> >
>> >
>> >
>> >
>> >
>> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
>> > Of Baba Jammi
>> > Sent: Thursday, March 22, 2012 8:41 AM
>> > To: SAP Workflow Users' Group
>> > Subject: SAP Wokflow Substitution
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Not sure if this is how workflow substition works or I am missing
>> > something. Please advise.
>> >
>> >
>> >
>> >
>> >
>> > User A substitutes for B for period 03/22 thru 03/25.
>> >
>> >
>> >
>> >
>> >
>> > On 03/23 workflow finds agent A as approver for a task and delivers task
>> > to agent B as he is substitute.
>> >
>> >
>> >
>> >
>> >
>> > Agent B, takes NO action on the task.
>> >
>> >
>> >
>> >
>> >
>> > On 03/25, workflow substitution exprires.
>> >
>> >
>> >
>> >
>> >
>> > On 03/26, task still appearing in Agent B's inbox whereas I was expecting
>> > it to appear in agent A's inbox as
>> > substitution expired.
>> >
>> >
>> >
>> > Thank you,
>> > Baba
>> >
>> >
>> >
>> >
>> >
>> >
>> > -----Inline Attachment Follows-----
>> >
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> >
>> >
>> > ?? -----Inline Attachment Follows-----
>> >
>> > ?? _______________________________________________
>> > ?? SAP-WUG mailing list
>> > ?? SAP-WUG at mit.edu
>> > ?? http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> >
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> 
>> 
>> 
>> 
>> ------------------------------
>> 
>> Message: 2
>> Date: Fri, 23 Mar 2012 13:01:24 -0700 (PDT)
>> From: Baba Jammi <jmc_sap at yahoo.com>
>> Subject: RE: SAP Wokflow Substitution
>> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
>> Message-ID:
>> 	<1332532884.45180.YahooMailClassic at web111707.mail.gq1.yahoo.com>
>> Content-Type: text/plain; charset="utf-8"
>> 
>> That was it Mike !!!
>> ?
>> I found there was code which was determining Agent B and routing workflow to Agent B directly for approval. 
>> ?
>> Thank you ALL and Happy Weekend. 
>> ?
>> Regards,
>> Baba
>> ?
>> 
>> 
>> --- On Fri, 3/23/12, Mike Pokraka <wug at workflowconnections.com> wrote:
>> 
>> 
>> From: Mike Pokraka <wug at workflowconnections.com>
>> Subject: RE: SAP Wokflow Substitution
>> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
>> Date: Friday, March 23, 2012, 11:23 AM
>> 
>> 
>> How are you determining the agent? If you have code that looks at
>> substitution then send it to agent B then agent A won't ever see it. You
>> need to send it to A in all instances.
>> 
>> On Thu, March 22, 2012 11:03 pm, Baba Jammi wrote:
>> > Hi Jocelyn,
>> > ??
>> > We are creating substitution from the backend using function module
>> > SAP_WAPI_SUBSTITUTE_MAINTAIN but tasks are processed from UWL. I tried
>> > unreserving the workitem through backend function module, but no luck.
>> > ??
>> > Thanks,
>> > Baba
>> >
>> > --- On Thu, 3/22/12, Dart, Jocelyn <jocelyn.dart at sap.com> wrote:
>> >
>> >
>> > From: Dart, Jocelyn <jocelyn.dart at sap.com>
>> > Subject: RE: SAP Wokflow Substitution
>> > To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
>> > Date: Thursday, March 22, 2012, 5:29 PM
>> >
>> >
>> > Hi Baba,
>> > Maybe take a step back and tell us:
>> > a) Which inbox you are using (SAP Inbox or UWL)
>> > b) How the substitution is being created
>> >
>> > I'm wondering if you have defined the substitution in the usual way.
>> > With substitution (regardless of whether it's active or passive)?? both
>> > the original recipient and the substitute can access the work items during
>> > the substitution.
>> > The only reason for them being hidden from one or the other is if a work
>> > item has been reserved by one of them.
>> > Regards,
>> > Jocelyn
>> >
>> > -----Original Message-----
>> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
>> > Of Sheldon Oxenberg
>> > Sent: Friday, 23 March 2012 5:30 AM
>> > To: SAP Workflow Users' Group
>> > Subject: RE: SAP Wokflow Substitution
>> >
>> > Please see SAP Note 74000 -
>> > Q&A: Substitution in Business Workflow
>> >
>> > Regards.
>> >
>> > SHELDON OXENBERG
>> > System Architect Principal Leader
>> > LMP Technical Architect, SAP Workflow
>> > CSC
>> >
>> >
>> >
>> > From:??????Baba Jammi <jmc_sap at yahoo.com>
>> > To:?? ??????"SAP Workflow Users' Group" <sap-wug at mit.edu>
>> > Date:??????03/22/2012 01:36 PM
>> > Subject:?? ?? ?? ?? RE: SAP Wokflow Substitution
>> > Sent by:?? ?? ?? ?? sap-wug-bounces at mit.edu
>> >
>> >
>> >
>> >
>> > Yes, even I expected the same. But it's not the case. When I see in the
>> > log, tasks are only delivered to B, not to
>> > A.
>> >
>> > Thanks,
>> > Baba
>> >
>> > --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
>> >
>> > ?? From: Stephens, Monique S L <moniques at bcm.edu>
>> > ?? Subject: RE: SAP Wokflow Substitution
>> > ?? To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
>> > ?? Date: Thursday, March 22, 2012, 11:32 AM
>> >
>> >
>> >
>> > ?? Normally with workflow substitution, the documents will still route to
>> > A and B can pick them up.?? If you look at
>> > ?? the documents themselves, can you see whose inbox they are actually in?
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > ?? Monique Stephens
>> >
>> >
>> >
>> >
>> >
>> > ?? From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
>> > Behalf Of Baba Jammi
>> > ?? Sent: Thursday, March 22, 2012 11:30 AM
>> > ?? To: SAP Workflow Users' Group
>> > ?? Subject: RE: SAP Wokflow Substitution
>> >
>> >
>> >
>> >
>> >
>> >
>> > Thanks Stephen.
>> >
>> >
>> >
>> >
>> >
>> > Its user B substitues for A.
>> >
>> >
>> >
>> >
>> >
>> > So, after date expiration, A should see all the workitems which were
>> > delivered to B during the substituion period.
>> > This is not happening.
>> >
>> >
>> >
>> >
>> >
>> > Thanks,
>> >
>> >
>> > Baba
>> >
>> >
>> >
>> > --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
>> >
>> > ?? From: Stephens, Monique S L <moniques at bcm.edu>
>> > ?? Subject: RE: SAP Wokflow Substitution
>> > ?? To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
>> > ?? Date: Thursday, March 22, 2012, 8:48 AM
>> > ?? ?? ?? ?? ?? ?? ?? If user A is the substitute as your first sentence
>> > implies, then it would not remain in A???s inbox
>> > ?? ?? ?? ?? ?? ?? ?? after the expiration date.
>> >
>> >
>> >
>> >
>> >
>> > ?? However, your statements below are confusing because first you have A
>> > as the substitute, then B.
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Monique Stephens
>> >
>> >
>> >
>> >
>> >
>> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
>> > Of Baba Jammi
>> > Sent: Thursday, March 22, 2012 8:41 AM
>> > To: SAP Workflow Users' Group
>> > Subject: SAP Wokflow Substitution
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Not sure if this is how workflow substition works or I am missing
>> > something. Please advise.
>> >
>> >
>> >
>> >
>> >
>> > User A substitutes for B for period 03/22 thru 03/25.
>> >
>> >
>> >
>> >
>> >
>> > On 03/23 workflow finds agent A as approver for a task and delivers task
>> > to agent B as he is substitute.
>> >
>> >
>> >
>> >
>> >
>> > Agent B, takes NO action on the task.
>> >
>> >
>> >
>> >
>> >
>> > On 03/25, workflow substitution exprires.
>> >
>> >
>> >
>> >
>> >
>> > On 03/26, task still appearing in Agent B's inbox whereas I was expecting
>> > it to appear in agent A's inbox as
>> > substitution expired.
>> >
>> >
>> >
>> > Thank you,
>> > Baba
>> >
>> >
>> >
>> >
>> >
>> >
>> > -----Inline Attachment Follows-----
>> >
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> >
>> >
>> > ?? -----Inline Attachment Follows-----
>> >
>> > ?? _______________________________________________
>> > ?? SAP-WUG mailing list
>> > ?? SAP-WUG at mit.edu
>> > ?? http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> >
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> 
>> 
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