SAP Wokflow Substitution

stephane s.bailleul at free.fr
Sat Mar 24 03:58:21 EDT 2012 

Baba, 

Have you also check that the substitutes are not in the group of
excluded agent ?

Cheers
Stephane

Le vendredi 23 mars 2012 à 16:01 -0400, sap-wug-request at mit.edu a
écrit :

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>    1. RE: SAP Wokflow Substitution (Mike Pokraka)
>    2. RE: SAP Wokflow Substitution (Baba Jammi)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Fri, 23 Mar 2012 16:23:14 -0000 (GMT)
> From: "Mike Pokraka" <wug at workflowconnections.com>
> Subject: RE: SAP Wokflow Substitution
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Message-ID:
> 	<76a32e5cc3b16f10e36883e6d34446eb.squirrel at g.mail.aaisp.net.uk>
> Content-Type: text/plain;charset=iso-8859-1
> 
> How are you determining the agent? If you have code that looks at
> substitution then send it to agent B then agent A won't ever see it. You
> need to send it to A in all instances.
> 
> On Thu, March 22, 2012 11:03 pm, Baba Jammi wrote:
> > Hi Jocelyn,
> > ??
> > We are creating substitution from the backend using function module
> > SAP_WAPI_SUBSTITUTE_MAINTAIN but tasks are processed from UWL. I tried
> > unreserving the workitem through backend function module, but no luck.
> > ??
> > Thanks,
> > Baba
> >
> > --- On Thu, 3/22/12, Dart, Jocelyn <jocelyn.dart at sap.com> wrote:
> >
> >
> > From: Dart, Jocelyn <jocelyn.dart at sap.com>
> > Subject: RE: SAP Wokflow Substitution
> > To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> > Date: Thursday, March 22, 2012, 5:29 PM
> >
> >
> > Hi Baba,
> > Maybe take a step back and tell us:
> > a) Which inbox you are using (SAP Inbox or UWL)
> > b) How the substitution is being created
> >
> > I'm wondering if you have defined the substitution in the usual way.
> > With substitution (regardless of whether it's active or passive)?? both
> > the original recipient and the substitute can access the work items during
> > the substitution.
> > The only reason for them being hidden from one or the other is if a work
> > item has been reserved by one of them.
> > Regards,
> > Jocelyn
> >
> > -----Original Message-----
> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> > Of Sheldon Oxenberg
> > Sent: Friday, 23 March 2012 5:30 AM
> > To: SAP Workflow Users' Group
> > Subject: RE: SAP Wokflow Substitution
> >
> > Please see SAP Note 74000 -
> > Q&A: Substitution in Business Workflow
> >
> > Regards.
> >
> > SHELDON OXENBERG
> > System Architect Principal Leader
> > LMP Technical Architect, SAP Workflow
> > CSC
> >
> >
> >
> > From:??????Baba Jammi <jmc_sap at yahoo.com>
> > To:?? ??????"SAP Workflow Users' Group" <sap-wug at mit.edu>
> > Date:??????03/22/2012 01:36 PM
> > Subject:?? ?? ?? ?? RE: SAP Wokflow Substitution
> > Sent by:?? ?? ?? ?? sap-wug-bounces at mit.edu
> >
> >
> >
> >
> > Yes, even I expected the same. But it's not the case. When I see in the
> > log, tasks are only delivered to B, not to
> > A.
> >
> > Thanks,
> > Baba
> >
> > --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
> >
> > ?? From: Stephens, Monique S L <moniques at bcm.edu>
> > ?? Subject: RE: SAP Wokflow Substitution
> > ?? To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
> > ?? Date: Thursday, March 22, 2012, 11:32 AM
> >
> >
> >
> > ?? Normally with workflow substitution, the documents will still route to
> > A and B can pick them up.?? If you look at
> > ?? the documents themselves, can you see whose inbox they are actually in?
> >
> >
> >
> >
> >
> >
> >
> >
> > ?? Monique Stephens
> >
> >
> >
> >
> >
> > ?? From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
> > Behalf Of Baba Jammi
> > ?? Sent: Thursday, March 22, 2012 11:30 AM
> > ?? To: SAP Workflow Users' Group
> > ?? Subject: RE: SAP Wokflow Substitution
> >
> >
> >
> >
> >
> >
> > Thanks Stephen.
> >
> >
> >
> >
> >
> > Its user B substitues for A.
> >
> >
> >
> >
> >
> > So, after date expiration, A should see all the workitems which were
> > delivered to B during the substituion period.
> > This is not happening.
> >
> >
> >
> >
> >
> > Thanks,
> >
> >
> > Baba
> >
> >
> >
> > --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
> >
> > ?? From: Stephens, Monique S L <moniques at bcm.edu>
> > ?? Subject: RE: SAP Wokflow Substitution
> > ?? To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
> > ?? Date: Thursday, March 22, 2012, 8:48 AM
> > ?? ?? ?? ?? ?? ?? ?? If user A is the substitute as your first sentence
> > implies, then it would not remain in A???s inbox
> > ?? ?? ?? ?? ?? ?? ?? after the expiration date.
> >
> >
> >
> >
> >
> > ?? However, your statements below are confusing because first you have A
> > as the substitute, then B.
> >
> >
> >
> >
> >
> >
> >
> >
> > Monique Stephens
> >
> >
> >
> >
> >
> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> > Of Baba Jammi
> > Sent: Thursday, March 22, 2012 8:41 AM
> > To: SAP Workflow Users' Group
> > Subject: SAP Wokflow Substitution
> >
> >
> >
> >
> >
> >
> >
> >
> > Not sure if this is how workflow substition works or I am missing
> > something. Please advise.
> >
> >
> >
> >
> >
> > User A substitutes for B for period 03/22 thru 03/25.
> >
> >
> >
> >
> >
> > On 03/23 workflow finds agent A as approver for a task and delivers task
> > to agent B as he is substitute.
> >
> >
> >
> >
> >
> > Agent B, takes NO action on the task.
> >
> >
> >
> >
> >
> > On 03/25, workflow substitution exprires.
> >
> >
> >
> >
> >
> > On 03/26, task still appearing in Agent B's inbox whereas I was expecting
> > it to appear in agent A's inbox as
> > substitution expired.
> >
> >
> >
> > Thank you,
> > Baba
> >
> >
> >
> >
> >
> >
> > -----Inline Attachment Follows-----
> >
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
> >
> > ?? -----Inline Attachment Follows-----
> >
> > ?? _______________________________________________
> > ?? SAP-WUG mailing list
> > ?? SAP-WUG at mit.edu
> > ?? http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> 
> 
> 
> 
> ------------------------------
> 
> Message: 2
> Date: Fri, 23 Mar 2012 13:01:24 -0700 (PDT)
> From: Baba Jammi <jmc_sap at yahoo.com>
> Subject: RE: SAP Wokflow Substitution
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Message-ID:
> 	<1332532884.45180.YahooMailClassic at web111707.mail.gq1.yahoo.com>
> Content-Type: text/plain; charset="utf-8"
> 
> That was it Mike !!!
> ?
> I found there was code which was determining Agent B and routing workflow to Agent B directly for approval. 
> ?
> Thank you ALL and Happy Weekend. 
> ?
> Regards,
> Baba
> ?
> 
> 
> --- On Fri, 3/23/12, Mike Pokraka <wug at workflowconnections.com> wrote:
> 
> 
> From: Mike Pokraka <wug at workflowconnections.com>
> Subject: RE: SAP Wokflow Substitution
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Date: Friday, March 23, 2012, 11:23 AM
> 
> 
> How are you determining the agent? If you have code that looks at
> substitution then send it to agent B then agent A won't ever see it. You
> need to send it to A in all instances.
> 
> On Thu, March 22, 2012 11:03 pm, Baba Jammi wrote:
> > Hi Jocelyn,
> > ??
> > We are creating substitution from the backend using function module
> > SAP_WAPI_SUBSTITUTE_MAINTAIN but tasks are processed from UWL. I tried
> > unreserving the workitem through backend function module, but no luck.
> > ??
> > Thanks,
> > Baba
> >
> > --- On Thu, 3/22/12, Dart, Jocelyn <jocelyn.dart at sap.com> wrote:
> >
> >
> > From: Dart, Jocelyn <jocelyn.dart at sap.com>
> > Subject: RE: SAP Wokflow Substitution
> > To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> > Date: Thursday, March 22, 2012, 5:29 PM
> >
> >
> > Hi Baba,
> > Maybe take a step back and tell us:
> > a) Which inbox you are using (SAP Inbox or UWL)
> > b) How the substitution is being created
> >
> > I'm wondering if you have defined the substitution in the usual way.
> > With substitution (regardless of whether it's active or passive)?? both
> > the original recipient and the substitute can access the work items during
> > the substitution.
> > The only reason for them being hidden from one or the other is if a work
> > item has been reserved by one of them.
> > Regards,
> > Jocelyn
> >
> > -----Original Message-----
> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> > Of Sheldon Oxenberg
> > Sent: Friday, 23 March 2012 5:30 AM
> > To: SAP Workflow Users' Group
> > Subject: RE: SAP Wokflow Substitution
> >
> > Please see SAP Note 74000 -
> > Q&A: Substitution in Business Workflow
> >
> > Regards.
> >
> > SHELDON OXENBERG
> > System Architect Principal Leader
> > LMP Technical Architect, SAP Workflow
> > CSC
> >
> >
> >
> > From:??????Baba Jammi <jmc_sap at yahoo.com>
> > To:?? ??????"SAP Workflow Users' Group" <sap-wug at mit.edu>
> > Date:??????03/22/2012 01:36 PM
> > Subject:?? ?? ?? ?? RE: SAP Wokflow Substitution
> > Sent by:?? ?? ?? ?? sap-wug-bounces at mit.edu
> >
> >
> >
> >
> > Yes, even I expected the same. But it's not the case. When I see in the
> > log, tasks are only delivered to B, not to
> > A.
> >
> > Thanks,
> > Baba
> >
> > --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
> >
> > ?? From: Stephens, Monique S L <moniques at bcm.edu>
> > ?? Subject: RE: SAP Wokflow Substitution
> > ?? To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
> > ?? Date: Thursday, March 22, 2012, 11:32 AM
> >
> >
> >
> > ?? Normally with workflow substitution, the documents will still route to
> > A and B can pick them up.?? If you look at
> > ?? the documents themselves, can you see whose inbox they are actually in?
> >
> >
> >
> >
> >
> >
> >
> >
> > ?? Monique Stephens
> >
> >
> >
> >
> >
> > ?? From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
> > Behalf Of Baba Jammi
> > ?? Sent: Thursday, March 22, 2012 11:30 AM
> > ?? To: SAP Workflow Users' Group
> > ?? Subject: RE: SAP Wokflow Substitution
> >
> >
> >
> >
> >
> >
> > Thanks Stephen.
> >
> >
> >
> >
> >
> > Its user B substitues for A.
> >
> >
> >
> >
> >
> > So, after date expiration, A should see all the workitems which were
> > delivered to B during the substituion period.
> > This is not happening.
> >
> >
> >
> >
> >
> > Thanks,
> >
> >
> > Baba
> >
> >
> >
> > --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
> >
> > ?? From: Stephens, Monique S L <moniques at bcm.edu>
> > ?? Subject: RE: SAP Wokflow Substitution
> > ?? To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
> > ?? Date: Thursday, March 22, 2012, 8:48 AM
> > ?? ?? ?? ?? ?? ?? ?? If user A is the substitute as your first sentence
> > implies, then it would not remain in A???s inbox
> > ?? ?? ?? ?? ?? ?? ?? after the expiration date.
> >
> >
> >
> >
> >
> > ?? However, your statements below are confusing because first you have A
> > as the substitute, then B.
> >
> >
> >
> >
> >
> >
> >
> >
> > Monique Stephens
> >
> >
> >
> >
> >
> > From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> > Of Baba Jammi
> > Sent: Thursday, March 22, 2012 8:41 AM
> > To: SAP Workflow Users' Group
> > Subject: SAP Wokflow Substitution
> >
> >
> >
> >
> >
> >
> >
> >
> > Not sure if this is how workflow substition works or I am missing
> > something. Please advise.
> >
> >
> >
> >
> >
> > User A substitutes for B for period 03/22 thru 03/25.
> >
> >
> >
> >
> >
> > On 03/23 workflow finds agent A as approver for a task and delivers task
> > to agent B as he is substitute.
> >
> >
> >
> >
> >
> > Agent B, takes NO action on the task.
> >
> >
> >
> >
> >
> > On 03/25, workflow substitution exprires.
> >
> >
> >
> >
> >
> > On 03/26, task still appearing in Agent B's inbox whereas I was expecting
> > it to appear in agent A's inbox as
> > substitution expired.
> >
> >
> >
> > Thank you,
> > Baba
> >
> >
> >
> >
> >
> >
> > -----Inline Attachment Follows-----
> >
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
> >
> > ?? -----Inline Attachment Follows-----
> >
> > ?? _______________________________________________
> > ?? SAP-WUG mailing list
> > ?? SAP-WUG at mit.edu
> > ?? http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> 
> 
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