Send Task Description via email [Scanned]

[Vijayendra Rao (Absoft)]

Hi Margaret/ Kyle/Prakash,

Thanks for your replies yesterday.
I think the problem in our case is that, there is two records in ADR6 with the user id. We believe this is caused by a recent upgrade. So every user has more than one personal number/address number in ADR6 table with two different email id's both being defined as default.

I might have to look at the OSS notes to see if there is any standard utility to adjust the address information stored in SAP for the users. Will keep update back....

Kind Regards,
Vijay

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Hilsbos, Margaret A
Sent: 25 April 2012 13:41
To: SAP Workflow Users' Group
Subject: RE: Send Task Description via email [Scanned]

Hi Vijay,

I'm not sure whether SendTaskDescription ever uses the personnel record, but you may want to check the communication types (infotype 105). If that's the problem, there's a configuration somewhere that sets which order the system uses the user master or the personnel record to get email address. I think Jocelyn posted some info about that recently. But I'm not sure if that was applicable to SENDTASKDESCRIPTION or to extended notifications.

Margaret

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu]<mailto:[mailto:sap-wug-bounces at mit.edu]> On Behalf Of Vijayendra Rao (Absoft)
Sent: Wednesday, April 25, 2012 6:14 AM
To: SAP Workflow Users' Group
Subject: RE: Send Task Description via email [Scanned]

Hi Prakash,

Thanks for your reply. Yes I have checked the user master and in our case we only have one email address maintained. However the one email address has both the radio button checked. Do I need to uncheck the radio button under home address?

Kind Regards,
Vijay

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu]<mailto:[mailto:sap-wug-bounces at mit.edu]> On Behalf Of Prakashreddy Sabbu
Sent: 25 April 2012 11:08
To: SAP Workflow Users' Group
Subject: RE: Send Task Description via email [Scanned]

Hello Vijay,
            See the radio button in below screen shot. Did you check this in SU01?

[cid:image001.png at 01CD23A7.7D966010]

Thanks & Regards,
Prakash Reddy .S,
Sr. Analyst,
My-Tec Software Private Limited
(803)-244-0255 Ext: 481 (Office)
040 - 40300600 Ext : 936 (Office)
+919700709576   (Cell)
Skype: prakash.reddy12
[cid:image001.jpg at 01CB6BB7.C3B976D0]
www.mytecsoft.com<http://www.mytecsoft.com/>

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu]<mailto:[mailto:sap-wug-bounces at mit.edu]> On Behalf Of Vijayendra Rao (Absoft)
Sent: 25 April 2012 15:09
To: sap-wug at mit.edu<mailto:sap-wug at mit.edu>
Subject: Send Task Description via email [Scanned]

Hi,

I have a SENDTASKDESCRIPTION in the workflow which sends an email to MS Outlook for a specific task. The SENDTASKDESCRIPTION internally calls FM SWW_SRV_MAIL_SEND the issue I am facing is the email is send to abc at xyz.com<mailto:abc at xyz.com> instead of abc at 123.com<mailto:abc at 123.com> . The user master has the email id abc at 123.com<mailto:abc at 123.com> however the send task description is sent to old email id of the user.

Any idea where the FM SWW_SRV_MAIL_SEND is looking to identify the old email address of the user?

Kind Regards,
Vijay

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