Send Task Description via email [Scanned]

[Hilsbos, Margaret A]

Hi Vijay,

I'm not sure whether SendTaskDescription ever uses the personnel record, but you may want to check the communication types (infotype 105). If that's the problem, there's a configuration somewhere that sets which order the system uses the user master or the personnel record to get email address. I think Jocelyn posted some info about that recently. But I'm not sure if that was applicable to SENDTASKDESCRIPTION or to extended notifications.

Margaret

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Vijayendra Rao (Absoft)
Sent: Wednesday, April 25, 2012 6:14 AM
To: SAP Workflow Users' Group
Subject: RE: Send Task Description via email [Scanned]

Hi Prakash,

Thanks for your reply. Yes I have checked the user master and in our case we only have one email address maintained. However the one email address has both the radio button checked. Do I need to uncheck the radio button under home address?

Kind Regards,
Vijay

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu]<mailto:[mailto:sap-wug-bounces at mit.edu]> On Behalf Of Prakashreddy Sabbu
Sent: 25 April 2012 11:08
To: SAP Workflow Users' Group
Subject: RE: Send Task Description via email [Scanned]

Hello Vijay,
            See the radio button in below screen shot. Did you check this in SU01?

[cid:image001.png at 01CD22BF.124F0980]

Thanks & Regards,
Prakash Reddy .S,
Sr. Analyst,
My-Tec Software Private Limited
(803)-244-0255 Ext: 481 (Office)
040 - 40300600 Ext : 936 (Office)
+919700709576   (Cell)
Skype: prakash.reddy12
[cid:image001.jpg at 01CB6BB7.C3B976D0]
www.mytecsoft.com<http://www.mytecsoft.com/>

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu]<mailto:[mailto:sap-wug-bounces at mit.edu]> On Behalf Of Vijayendra Rao (Absoft)
Sent: 25 April 2012 15:09
To: sap-wug at mit.edu<mailto:sap-wug at mit.edu>
Subject: Send Task Description via email [Scanned]

Hi,

I have a SENDTASKDESCRIPTION in the workflow which sends an email to MS Outlook for a specific task. The SENDTASKDESCRIPTION internally calls FM SWW_SRV_MAIL_SEND the issue I am facing is the email is send to abc at xyz.com<mailto:abc at xyz.com> instead of abc at 123.com<mailto:abc at 123.com> . The user master has the email id abc at 123.com<mailto:abc at 123.com> however the send task description is sent to old email id of the user.

Any idea where the FM SWW_SRV_MAIL_SEND is looking to identify the old email address of the user?

Kind Regards,
Vijay

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20120425/fee706b1/attachment-0001.htm
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 19908 bytes
Desc: image001.png
Url : http://mailman.mit.edu/pipermail/sap-wug/attachments/20120425/fee706b1/attachment-0001.png
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 9732 bytes
Desc: image002.jpg
Url : http://mailman.mit.edu/pipermail/sap-wug/attachments/20120425/fee706b1/attachment-0001.jpg