Use of substitution to classify tasks

[Ibrahim Khan]

Hi Friends,
  In my company we are using SAP 4.7 and I insist on using substitution but
they are not using that because of authorization issue as we need to change
the authorization of the substitute. Instead what they do is simply attach
the user to the position and do a user reconciliation so that all the
workflow's will be received by both the actual approver and substitute. What
is the risk involved in this and how could i convenience the users to use
substitution. As mentioned by the other consultants, most of the time the
approver leaves for vacation without doing substitution and the substitute
will ask as to do this user attachment. Please advice.

Regards,
Ibrahim Khan

On Tue, Jul 14, 2009 at 7:07 PM, Gatling, Ginger <ginger.gatling at sap.com>wrote:

>  Hello  Everyone,
> I have a colleague looking a future Duet functionality, and they are
> wondering how much customers use substitution in general, and which ones use
> classification of tasks.   With tasks classification you can classify your
> tasks, and then include them in a subsitution profile.  This way substitutes
> only get certain tasks.
>
> I've told them that substitution is heavily used -but I'm not sure about
> task classification.  Would you mind letting me know how much you use task
> classification?   And, if you don't use the substitution provided by
> workflow - do you use something else?
>
> Thanks so much for your help!
> Best
> Ginger
> (ginger.gatling at sap.com)
>
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>
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