How to handle PO Approval through lotus notes?[Scanned]
Mike Pokraka
wug at workflowconnections.com
Thu Jul 9 12:05:17 EDT 2009
Hi VJ,
You are on the correct path with SO50, but by the time client has
implemented all the necessary security protocols (at the very least your
mails should be digitally signed and verified, which is a separate project
for your lotus notes team) you're already at a significant cost. Add to that
the support cost of what is likely to be an error prone solution. I worked
on a project where they had a similar scenario using email responses into a
4.7 system and there was about a 90-95% success rate on mails, the rest had
to be manually processed because approvers didn't follow instructions or
added comments etc. No matter how often you explain it, in their minds they
are replying to a real person.
The other option is building a custom we-based approval with it's own
'userbase' and authentication. Not sure how that would be viewed by SAP, and
it's certainly not a small job either.
There are many different types of licenses, I'd suggest having a chat to
your SAP account manager as it could easily work out cheaper to go that
route...
Cheers,
Mike
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Vijayendra Rao (Absoft)
Sent: 08 July 2009 15:46
To: SAP Workflow Users' Group
Subject: RE: How to handle PO Approval through lotus notes?[Scanned]
Hi Mike,
Thanks for writing back. You are very correct. The client does not wish to
buy additional SAP licenses. We also raised the issue of Non-SOX complaint
with the customer but they don't have budget to buy additional licenses and
one of the other reason they don't wish to buy licenses is because there are
about 500 approvers for the PO who do not use SAP at all. So they don't want
to invest in licenses as most of the approvers won't be using SAP at all.
So what they are expecting is; these non SAP users( PO approvers ) get an
email in their lotus notes and they will approve it from within the lotus
notes.
As a last resort we are planning to implement inbound processing via SO50
transaction. But we have many challenges of handling the exception back and
forth via email and as you said any custom is just going to be messy one but
guess have no much choice.
Kind Regards,
VJ
Vijayendra Rao
SAP Consultant
Absoft Limited
Tel: +44 (0)1224 707088
Fax: +44 (0)1224 707099
Email: <mailto:vrao at absoft.co.uk> vrao at absoft.co.uk
Web: <http://www.absoft.co.uk/> www.absoft.co.uk
Unlocking your business potential with SAPR Software Solutions
Absoft is a SAPR Business Partner providing:
- strategic advice
- full implementation services
- system development and upgrades
- system and user support
- training
________________________________________________
The information in this e-mail is confidential and for use by the
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and you should be aware of this when replying. We do not accept any
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Absoft Limited, a company registered in Scotland (Registered No. 129581) and
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_____
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Mike Pokraka
Sent: 08 July 2009 15:36
To: SAP Workflow Users' Group
Subject: RE: How to handle PO Approval through lotus notes?[Scanned]
Hi VJ,
Perhaps the lack of replies is because it sounds like an attempt to get
around licenses. What's wrong with just creating users? There are cheaper
licenses available for this type of user.
You can receive and process inbound emails, but any custom solution you
build is going to have a hard time with audits. Think about security & how
easy it is to forward mails or forge email addresses.
Cheers,
Mike
_____
From: Vijayendra Rao (Absoft) <vrao at absoft.co.uk>
Sent: 08 July 2009 14:03
To: SAP Workflow Users' Group <sap-wug at mit.edu>
Subject: RE: How to handle PO Approval through lotus notes?[Scanned]
Hi Guys,
Any idea on my question? Even some pointers will help.
Kind Regards,
VJ
Vijayendra Rao
SAP Consultant
Absoft Limited
Tel: +44 (0)1224 707088
Fax: +44 (0)1224 707099
Email: <mailto:vrao at absoft.co.uk> vrao at absoft.co.uk
Web: <http://www.absoft.couk/> www.absoft.co.uk
Unlocking your business potential with SAPR Software Solutions
Absoft is a SAPR Business Partner providing:
- strategic advice
- full implementation services
- system development and upgrades
- system and user support
- training
________________________________________________
The information in this e-mail is confidential and for use by the
addressee(s) only. It may also be privileged. Please advise the sender by
telephone on +44 (0)1224 707088 if this message has been sent in error to
the wrong address and delete the message from your computer: You may not
copy or forward it, or use or disclose its contents to any other person. We
acknowledge that e-mail is not an entirely secure medium of communication
and you should be aware of this when replying. We do not accept any
liability or responsibility for (1) changes made to this email after it was
sent, or (2) viruses transmitted through this email or any attachment.
Absoft Limited, a company registered in Scotland (Registered No. 129581) and
having its registered office at Davidson House, Campus 1, Aberdeen Science &
Technology Park, Bridge of Don, Aberdeen, AB22 8GT.
_____
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Vijayendra Rao (Absoft)
Sent: 07 July 2009 10:57
To: SAP Workflow Users' Group
Subject: How to handle PO Approval through lotus notes?[Scanned]
Hi Guys,
We are stuck up in a design issue and would like your valuable inputs on how
to handle this situation.
Problem statement:
We need to implement a PO approval workflow for one of our client. The users
who will be approving or rejecting the PO are not SAP users and hence do not
have a SAP user id. So we cannot send the work item to the users as they
don't have a sap user id.
My Question:
In this scenario how do we handle the approval flow? We can send the users
an email from the workflow as the email ids will be maintained in a Z table.
I mean email to the non sap users. But how do we physically approve or
reject the PO. Is there a way to get the signal back from the user via
email?
System:
Our client is on ECC 5.0 version.
Kind Regards,
VJ
Vijayendra Rao
SAP Consultant
Absoft Limited
Tel: +44 (0)1224 707088
Fax: +44 (0)1224 707099
Email: <mailto:vrao at absoft.co.uk> vrao at absoft.co.uk
Web: <http://www.absoft.co.uk/> www.absoft.co.uk
Unlocking your business potential with SAPR Software Solutions
Absoft is a SAPR Business Partner providing:
- strategic advice
- full implementation services
- system development and upgrades
- system and user support
- training
________________________________________________
The information in this e-mail is confidential and for use by the
addressee(s) only. It may also be privileged. Please advise the sender by
telephone on +44 (0)1224 707088 if this message has been sent in error to
the wrong address and delete the message from your computer: You may not
copy or forward it, or use or disclose its contents to any other person. We
acknowledge that e-mail is not an entirely secure medium of communication
and you should be aware of this when replying. We do not accept any
liability or responsibility for (1) changes made to this email after it was
sent, or (2) viruses transmitted through this email or any attachment.
Absoft Limited, a company registered in Scotland (Registered No. 129581) and
having its registered office at Davidson House, Campus 1, Aberdeen Science &
Technology Park, Bridge of Don, Aberdeen, AB22 8GT.
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