Troubleshooting webservices in workflow
Sue Doughty
Sue.Doughty at odfl.com
Mon Nov 10 10:41:57 EST 2008
Tony,
If nothing has changed with the server names that would be entered in
WF_EXTSRV or WF_HANDCUST, then the only thing I can think of is has the
logon password in the SICF WSHANDLER (Logon Data tab) expired and been
changed to another password in production? If so, you would have to
enter the new password in SICF.
Regards,
Sue T. Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
500 Old Dominion Way
Thomasville, NC 27360
Phone: (336) 822-5189
Toll Free (800 ) 432-6335, ext. 5189
Email: sue.doughty at odfl.com
________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Tony Rosenthal
Sent: Monday, November 10, 2008 9:23 AM
To: sap-wug at mit.edu
Subject: Troubleshooting webservices in workflow
Hi,
We have a webservice task that has started to fail in the Live system.
What tips do you have to trouble shoot this?
Some info on our problem:
We are calling an external webservice in background and passing 2 text
parameters
We are using the PROCESSBATCH method of BOR object WEBSERVICE.
The task can be run to completion via SWI2_DIAG if done so by a
particular user with SAP_ALL, but not if done by another with the same
profile - this will error.
The WSHANDLER node in SICF is active and when testing via SICF is OK
THE WF_HANDCUST and WF_EXTSERV settings are unchanged since it was
working
The external webservice is running fine and can be called outside of SAP
with no problems
The error we are getting is "Error starting webservice" and "Method
PROCESSBATCH of WEBSERVICE cannot be executed"
The same workflow and webservice can be called fine from the Dev and QA
boxes
All off this leads me to think that it is somehow user related - does
the user get appended to the url of the webservice? - or is an issue
with the HTTP connection. However in both of these circumstances I am
not sure the best methods or transactions for determining the problem.
Any help appreciated...
Thanks,
Tony
Tony Rosenthal
Senior Consultant
Bluefin Solutions | 2 Kew Bridge Road, Brentford, TW8 0JF, UK
w +44 (0)870 233 0404 | m +44 (0)7789 172 444
tony.rosenthal at bluefinsolutions.com | www.bluefinsolutions.com
<http://www.bluefinsolutions.com/>
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