Troubleshooting webservices in workflow

[Tony Rosenthal]

Hi,

 

We have a webservice task that has started to fail in the Live system.
What tips do you have to trouble shoot this?

 

Some info on our problem:

 

We are calling an external webservice in background and passing 2 text
parameters

We are using the PROCESSBATCH method of BOR object WEBSERVICE. 

The task can be run to completion via SWI2_DIAG if done so by a
particular user with SAP_ALL, but not if done by another with the same
profile - this will error. 

The WSHANDLER node in SICF is active and when testing via SICF is OK

THE WF_HANDCUST and WF_EXTSERV settings are unchanged since it was
working

The external webservice is running fine and can be called outside of SAP
with no problems

The error we are getting is "Error starting webservice" and "Method
PROCESSBATCH of WEBSERVICE cannot be executed"

The same workflow and webservice can be called fine from the Dev and QA
boxes

 

All off this leads me to think that it is somehow user related - does
the user get appended to the url of the webservice? - or is an issue
with the HTTP connection. However in both of these circumstances I am
not sure the best methods or transactions for determining the problem.

 

Any help appreciated...

 

Thanks,

Tony

 

Tony Rosenthal

Senior Consultant

Bluefin Solutions | 2 Kew Bridge Road, Brentford, TW8 0JF, UK

w +44 (0)870 233 0404 | m +44 (0)7789 172 444

tony.rosenthal at bluefinsolutions.com | www.bluefinsolutions.com
<http://www.bluefinsolutions.com/> 

 


Bluefin Solutions Ltd. Registered in England and Wales No 04479276. Registered office: 2 Kew Bridge Road, Brentford, Middlesex, TW8 0JF
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