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<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>We
have a webservice task that has started to fail in the Live system. What tips
do you have to trouble shoot this?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Some
info on our problem:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>We
are calling an external webservice in background and passing 2 text parameters<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>We
are using the PROCESSBATCH method of BOR object WEBSERVICE. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>The
task can be run to completion via SWI2_DIAG if done so by a particular user
with SAP_ALL, but not if done by another with the same profile – this will
error. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>The WSHANDLER
node in SICF is active and when testing via SICF is OK<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>THE
WF_HANDCUST and WF_EXTSERV settings are unchanged since it was working<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>The external
webservice is running fine and can be called outside of SAP with no problems<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>The
error we are getting is “Error starting webservice” and “Method
PROCESSBATCH of WEBSERVICE cannot be executed”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>The
same workflow and webservice can be called fine from the Dev and QA boxes<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>All
off this leads me to think that it is somehow user related – does the
user get appended to the url of the webservice? – or is an issue with the
HTTP connection. However in both of these circumstances I am not sure the best
methods or transactions for determining the problem.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Any
help appreciated…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Tony<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><b><font size=1 color=gray
face=Tahoma><span style='font-size:9.0pt;font-family:Tahoma;color:gray;
font-weight:bold'>Tony Rosenthal</span></font></b></st1:PersonName><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=gray face=Tahoma><span style='font-size:
8.0pt;font-family:Tahoma;color:gray'>Senior Consultant</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=1 color=gray face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma;color:gray;font-weight:bold'>Bluefin
Solutions</span></font></b><b><font size=1 color=gray face=Tahoma><span
style='font-size:7.5pt;font-family:Tahoma;color:gray;font-weight:bold'> |</span></font></b><font
size=1 color=gray face=Tahoma><span style='font-size:7.5pt;font-family:Tahoma;
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w:st="on">Brentford</u3:City></u1:City></st1:City>, <u1:PostalCode u2:insAuthor="Bluefin" u2:insDate="2008-09-01T10:37:00Z" u2:endInsAuthor="Bluefin" u2:endInsDate="2008-09-01T10:37:00Z"><u3:PostalCode u2:st="on"><st1:PostalCode
w:st="on">TW8 0JF</u3:PostalCode></u1:PostalCode></st1:PostalCode>, <u1:country-region u2:insAuthor="Bluefin" u2:insDate="2008-09-01T10:37:00Z" u2:endInsAuthor="Bluefin" u2:endInsDate="2008-09-01T10:37:00Z"><u3:country-region u2:st="on"><st1:country-region
w:st="on">UK</u3:country-region></u1:country-region></u1:country-region></u1:place></u3:place></st1:country-region></span></font><font
size=1 color=navy face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma;
color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=1 color=gray face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma;color:gray;font-weight:bold'>w</span></font></b><font
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style='font-size:8.0pt;font-family:Tahoma;color:gray;font-weight:bold'>m</span></font></b><font
size=1 color=gray face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma;
color:gray'> +44 (0)7789 172 444</span></font><font size=3 color=navy
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman";
color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color="#0d0dff" face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma;color:#0D0DFF'><a
href="mailto:tony.rosenthal@bluefinsolutions.com">tony.rosenthal@bluefinsolutions.com</a>
<b><span style='font-weight:bold'>| </span></b><a
href="http://www.bluefinsolutions.com/" title="http://www.bluefinsolutions.com/"><font
color="#0d0dff"><span style='color:#0D0DFF'><span
title="http://www.bluefinsolutions.com/">www.bluefinsolutions.com</span></span></font></a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
</div>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="FONT-SIZE: 8pt; COLOR: #7f7f7f; FONT-FAMILY: 'Arial','sans-serif'; mso-ansi-language: EN-GB">This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of Bluefin. <BR></SPAN><B><SPAN lang=EN-GB style="FONT-SIZE: 8pt; COLOR: #595959; FONT-FAMILY: 'Arial','sans-serif'; mso-ansi-language: EN-GB">Bluefin Solutions Ltd. Registered in <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:country-region w:st="on">England</st1:country-region> and <st1:place w:st="on"><st1:country-region w:st="on">Wales</st1:country-region></st1:place> No 04479276. Registered office: <st1:Street w:st="on"><st1:address w:st="on">2 Kew Bridge Road</st1:address></st1:Street>, Brentford, <st1:place w:st="on"><st1:City w:st="on">Middlesex</st1:City>, <st1:PostalCode w:st="on">TW8 0JF</st1:PostalCode></st1:place> </SPAN></B> </P>
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