Purchase order wrong agent problem (Chitra Batham)

[Shai Eyal]

Dear Chitra,
 
With new ECC system the behaviour has slightly changed: whenever there's no intersection between resolved and possible agents the system does not send to all possible agent but creates the workitem with no agents.
As for how the system resolved agents in your case: first I'd check if there's a rule inside the task. If you copied the standard task, then it has a rule. 
 
Please try & notify.
 
Regards,
Shai Eyal
SAP Logistics senior consultant
SAP Workflow specialist
Mobile: 972-52-5816633





Message: 2
Date: Thu, 19 Jun 2008 15:27:57 -0500
From: "Chitra Batham" <batham.chitra at gmail.com>
Subject: Purchase order wrong agent problem
To: sap-wug at mit.edu
Message-ID:
    <51c5955f0806191327p10c7c237r976e9122c9ba9525 at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Hello All,
    I have a Purchase Order workflow running in ECC 6.0. It includes one of
the tasks that calls the object type BUS2012 and method single release.

Characteristics of the task are:
1) Agent assignment -> display -> Generic task
2) No default rules defined.

I am using a custom function module in the step before the task which
determines the agent which is then passed to the PO task.

Problem:

1) At run time the custom function module task couldnt find any agent and
hence it didnt have any output in the container. The custom function module
step has the status "complete"
2) The workflow was not able to execute further as no agent was found and
hence it went into error. Althought the last step was complete. Hence we
restarted the main workflow.
3) On restarting the workflow since there were no agents the PO task should
actually go to all the users since it is a Generic task . Instead it went to
a selected few people. We are unable to figure out on what basis these
people were selected since there was no agent determination done.

Question : Are there additional rules that get called from the method Single
Release

Please respond as this is urgent.

Regards,
chitra.
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