SAP-WUG Digest, Vol 43, Issue 39

[Chitra Batham]

Hi Shai,
    I did copy the standard task, but I had deleted the default rules and I
cross-checked the custom task and it doesnot have any rules in it. I am
unable to figure out from where it is getting those users also the set of
users which it is resolving is not consistent and changes for the different
PO's which follow the same set of rules. I would also like to know what
happens when you explicitly execute the "Execute Agent rules" in the
technical workitem display. Does it execute any random rules?

Regards,
Chitra.


On 6/20/08, sap-wug-request at mit.edu <sap-wug-request at mit.edu> wrote:
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>   1. Re: Purchase order wrong agent problem (Chitra Batham) (Shai Eyal)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 19 Jun 2008 22:27:42 -0700 (PDT)
> From: Shai Eyal <shai.eyal at yahoo.com>
> Subject: Re: Purchase order wrong agent problem (Chitra Batham)
> To: sap-wug at mit.edu
> Message-ID: <15828.65501.qm at web59102.mail.re1.yahoo.com>
> Content-Type: text/plain; charset="utf-8"
>
> Dear Chitra,
> ?
> With new?ECC system the behaviour has slightly changed: whenever there's no
> intersection between?resolved and possible agents the system does not send
> to all possible agent but creates the workitem with no agents.
> As for how the system resolved agents in your case:?first I'd check
> if?there's a rule inside the task. If you copied the standard task, then it
> has a rule.?
> ?
> Please try & notify.
> ?
> Regards,
> Shai Eyal
> SAP Logistics senior consultant
> SAP Workflow specialist
> Mobile: 972-52-5816633
>
>
>
>
>
> Message: 2
> Date: Thu, 19 Jun 2008 15:27:57 -0500
> From: "Chitra Batham" <batham.chitra at gmail.com>
> Subject: Purchase order wrong agent problem
> To: sap-wug at mit.edu
> Message-ID:
> ??? <51c5955f0806191327p10c7c237r976e9122c9ba9525 at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hello All,
> ? ? I have a Purchase Order workflow running in ECC 6.0. It includes one of
> the tasks that calls the object type BUS2012 and method single release.
>
> Characteristics of the task are:
> 1) Agent assignment -> display -> Generic task
> 2) No default rules defined.
>
> I am using a custom function module in the step before the task which
> determines the agent which is then passed to the PO task.
>
> Problem:
>
> 1) At run time the custom function module task couldnt find any agent and
> hence it didnt have any output in the container. The custom function module
> step has the status "complete"
> 2) The workflow was not able to execute further as no agent was found and
> hence it went into error. Althought the last step was complete. Hence we
> restarted the main workflow.
> 3) On restarting the workflow since there were no agents the PO task should
> actually go to all the users since it is a Generic task . Instead it went
> to
> a selected few people. We are unable to figure out on what basis these
> people were selected since there was no agent determination done.
>
> Question : Are there additional rules that get called from the method
> Single
> Release
>
> Please respond as this is urgent.
>
> Regards,
> chitra.
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