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<DIV>Dear Chitra,</DIV>
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<DIV>With new ECC system the behaviour has slightly changed: whenever there's no intersection between resolved and possible agents the system does not send to all possible agent but creates the workitem with no agents.</DIV>
<DIV>As for how the system resolved agents in your case: first I'd check if there's a rule inside the task. If you copied the standard task, then it has a rule. </DIV>
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<DIV>Please try & notify.<BR> </DIV>
<P><FONT face="verdana, helvetica, sans-serif" color=#00007f size=2><STRONG>Regards,<BR>Shai Eyal</STRONG></FONT></P>
<P><FONT face=Verdana color=#000080 size=2><STRONG>SAP Logistics senior consultant<BR>SAP Workflow specialist<BR>Mobile: 972-52-5816633</STRONG></FONT></P>
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<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman, new york, times, serif"><BR><BR>Message: 2<BR>Date: Thu, 19 Jun 2008 15:27:57 -0500<BR>From: "Chitra Batham" <<A href="mailto:batham.chitra@gmail.com" ymailto="mailto:batham.chitra@gmail.com">batham.chitra@gmail.com</A>><BR>Subject: Purchase order wrong agent problem<BR>To: <A href="mailto:sap-wug@mit.edu" ymailto="mailto:sap-wug@mit.edu">sap-wug@mit.edu</A><BR>Message-ID:<BR> <<A href="mailto:51c5955f0806191327p10c7c237r976e9122c9ba9525@mail.gmail.com" ymailto="mailto:51c5955f0806191327p10c7c237r976e9122c9ba9525@mail.gmail.com">51c5955f0806191327p10c7c237r976e9122c9ba9525@mail.gmail.com</A>><BR>Content-Type: text/plain; charset="iso-8859-1"<BR><BR>Hello All,<BR> I have a Purchase Order workflow running in ECC 6.0. It includes one of<BR>the tasks that calls the object type BUS2012 and method single release.<BR><BR>Characteristics of the task are:<BR>1)
Agent assignment -> display -> Generic task<BR>2) No default rules defined.<BR><BR>I am using a custom function module in the step before the task which<BR>determines the agent which is then passed to the PO task.<BR><BR>Problem:<BR><BR>1) At run time the custom function module task couldnt find any agent and<BR>hence it didnt have any output in the container. The custom function module<BR>step has the status "complete"<BR>2) The workflow was not able to execute further as no agent was found and<BR>hence it went into error. Althought the last step was complete. Hence we<BR>restarted the main workflow.<BR>3) On restarting the workflow since there were no agents the PO task should<BR>actually go to all the users since it is a Generic task . Instead it went to<BR>a selected few people. We are unable to figure out on what basis these<BR>people were selected since there was no agent determination done.<BR><BR>Question : Are there additional rules that
get called from the method Single<BR>Release<BR><BR>Please respond as this is urgent.<BR><BR>Regards,<BR>chitra.<BR>-------------- next part --------------<BR>An HTML attachment was scrubbed...<BR>URL: <A href="http://mailman.mit.edu/pipermail/sap-wug/attachments/20080619/bf03f035/attachment.htm" target=_blank>http://mailman.mit.edu/pipermail/sap-wug/attachments/20080619/bf03f035/attachment.htm</A><BR><BR>------------------------------<BR><BR>_______________________________________________<BR>SAP-WUG mailing list<BR><A href="mailto:SAP-WUG@mit.edu" ymailto="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</A><BR><A href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target=_blank>http://mailman.mit.edu/mailman/listinfo/sap-wug</A><BR><BR><BR>End of SAP-WUG Digest, Vol 43, Issue 37<BR>***************************************<BR></DIV></DIV></div><br>Send instant messages to your online friends http://uk.messenger.yahoo.com </body></html>