Purchase order wrong agent problem

[Khatawate, Deepak N (ACCENTURE)]

HI Chitra,
 
I suppose, when you restart the workflow for no agents it wont go to all
the Users though its a generic task. it goes to only  the agents you
assigned to the role for required data before restarting. hence check
before restarting if you have assigned any agent to the role.
 
regards,
Deepak N K

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Chitra Batham
Sent: Thursday, June 19, 2008 3:28 PM
To: sap-wug at mit.edu
Subject: Purchase order wrong agent problem


Hello All,
     I have a Purchase Order workflow running in ECC 6.0. It includes
one of the tasks that calls the object type BUS2012 and method single
release.
 
Characteristics of the task are:
1) Agent assignment -> display -> Generic task
2) No default rules defined.
 
I am using a custom function module in the step before the task which
determines the agent which is then passed to the PO task.
 
Problem:
 
1) At run time the custom function module task couldnt find any agent
and hence it didnt have any output in the container. The custom function
module step has the status "complete"
2) The workflow was not able to execute further as no agent was found
and hence it went into error. Althought the last step was complete.
Hence we restarted the main workflow.
3) On restarting the workflow since there were no agents the PO task
should actually go to all the users since it is a Generic task . Instead
it went to a selected few people. We are unable to figure out on what
basis these people were selected since there was no agent determination
done.
 
Question : Are there additional rules that get called from the method
Single Release
 
Please respond as this is urgent.
 
Regards,
chitra.
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