2 DL Notifications

Sun Apr 20 20:16:04 EDT 2008

Thanks Mike and Paul.

I had checked SM37 prior to posting my message and there are no duplicate
jobs.

Mike seems to have got it right and the system seems to be getting confused,
so I will play around and let you guys know the outcome.

Thanks once again for your responses.

Regards
Ravi

> ----------------------------------------------------------------------
>
> Message: 1
> Date: Wed, 16 Apr 2008 08:53:11 +0100 (BST)
> From: "Mike Pokraka" <wug at workflowconnections.com>
> Subject: Re: 2 DL Notifications
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Message-ID:
>        <42297.212.157.1.1.1208332391.squirrel at mail.workflowconnections.com
> >
> Content-Type: text/plain;charset=iso-8859-1
>
> Hi Ravi,
>
> Check ouy Paul's suggestion first. Secondly, I notice that you have two
> deadlines set to the same time. This may well be a bug but it's possible
> the system is getting the two confused whilst processing them together.
> Perhaps a variable not getting cleared or something.
>
> I would suggest changing the times in any case because whilst it's a nifty
> workaround for a simple notification to two addresses, this doesn't make
> semantic sense sense and has a risk of SAP tinkeringwith it - make them 5
> minutes apart or something.
>
> Cheers,
> Mike
>
>
>
> On Wed, April 16, 2008 12:51 am, Ravi Dixit wrote:
> > Dear WUGers
> >
> > Can someone respond to my issue below please? This is happening in our
> 46C
> > environment and I was wondering if anyone else came across this before.
> > You can find the attachment here...Url :
> >
> http://mailman.mit.edu/pipermail/sap-wug/attachments/20080415/f2311021/2DLItems.doc
> >
> > Regards
> > Ravi
> >
> > Message: 4
> > Date: Tue, 15 Apr 2008 16:11:08 +1000
> > From: "Ravi Dixit" <dolbydix at gmail.com>
> > Subject: Re: 2 DL Notifications
> > To: sap-wug at mit.edu
> > Message-ID:
> >        <eb76006c0804142311k4d43b0f6t9daf0ac17191010c at mail.gmail.com>
> > Content-Type: text/plain; charset="iso-8859-1"
> >
> > Hi Shai
> >
> > The manager receives, the LE one that he is meanto receive. I am not
> sure
> > on
> > the second question but it is not happening always only intermittently.
> > There is no substitution set up at any of the levels.
> > In the examples where it has sent 2 notifications, it actually creates
> two
> > DL workitems, please see the attached screenshots.
> >
> > Thanks.
> >
> > Regards
> > Ravi
> >
> >
> >> Date: Mon, 14 Apr 2008 11:07:21 -0700 (PDT)
> >> From: Shai Eyal <shai.eyal at yahoo.com>
> >> Subject: Re: 2 DL Notifications (Ravi Dixit)
> >> To: sap-wug at mit.edu
> >> Message-ID: <827081.71727.qm at web59109.mail.re1.yahoo.com>
> >> Content-Type: text/plain; charset="utf-8"
> >>
> >> Ravi,
> >>
> >> It does sounds like a mystery. Few questions that might lead to the
> >> problem:
> >> Looking into the manager worklist you should be able to see which
> >> deadline
> >> he gets. Is it requested end + latest end ?
> >> Is this happening to all employees or only few specific ?
> >> How about substitution - do we have any ? (at employee level off
> >> course).
> >> 10x,
> >>
> >>
> >> Regards,
> >> Shai Eyal
> >> SAP Logistics senior consultant
> >> SAP Workflow specialist
> >> Mobile: 972-52-5816633
> >>
> >>
> >>
> >> Message: 1
> >> Date: Mon, 14 Apr 2008 10:25:06 +1000
> >> From: "Ravi Dixit" <dolbydix at gmail.com>
> >> Subject: Re: 2 DL Notifications
> >> To: sap-wug at mit.edu
> >> Message-ID:
> >>    <eb76006c0804131725nb5c9925q1ce0cd937bdcf774 at mail.gmail.com>
> >> Content-Type: text/plain; charset="iso-8859-1"
> >>
> >> Dear Shai
> >>
> >> Thanks for your response.
> >>
> >> You are right about the RE, it should have been RE not RS, my
> apologies.
> >>
> >> It still does not explain the 2 notifications to the manager of
> >> approver.
> >> The set up is Requested End goes to Employee(applicant of Leave), and
> >> Latest
> >> End is sent to Manager of approver.
> >>
> >> Any input would be much appreciated.
> >>
> >> Best Regards
> >> Ravi Dixit
> >>
> >>
> >>
> >> > Message: 3
> >> > Date: Fri, 11 Apr 2008 01:38:34 -0700 (PDT)
> >> > From: Shai Eyal <shai.eyal at yahoo.com>
> >> > Subject: Re: 2 DL Notifications
> >> > To: sap-wug at mit.edu
> >> > Message-ID: <996779.38046.qm at web59115.mail.re1.yahoo.com>
> >> > Content-Type: text/plain; charset="utf-8"
> >> >
> >> > Dear Ravi,
> >> >
> >> > Request Start means the workitem is created at WAITING status and
> >> appears
> >> > in the employee worklist only when Request start is reached. It does
> >> not
> >> > send notification. Therefore I can guess you refered to Latest Start.
> >> Now,
> >> > Latest Start will never happen if the employee starts processing the
> >> > workitem (which means the status is not READY anymore) even if it
> does
> >> not
> >> > get completed. So this may be the reason. As for the manager
> receiving
> >> two
> >> > notifications - I'd check the Requested End also.
> >> >
> >> > Good luck
> >> >
> >> > Regards,
> >> > Shai Eyal
> >> > SAP Logistics senior consultant
> >> > SAP Workflow specialist
> >> > Mobile: 972-52-5816633
> >> >
> >> >
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