<div>Thanks Mike and Paul.</div>
<div> </div>
<div>I had checked SM37 prior to posting my message and there are no duplicate jobs.</div>
<div> </div>
<div>Mike seems to have got it right and the system seems to be getting confused, so I will play around and let you guys know the outcome.</div>
<div> </div>
<div>Thanks once again for your responses.</div>
<div><br>Regards</div>
<div>Ravi</div>
<div>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">----------------------------------------------------------------------<br><br>Message: 1<br>Date: Wed, 16 Apr 2008 08:53:11 +0100 (BST)<br>
From: "Mike Pokraka" <<a href="mailto:wug@workflowconnections.com">wug@workflowconnections.com</a>><br>Subject: Re: 2 DL Notifications<br>To: "SAP Workflow Users' Group" <<a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a>><br>
Message-ID:<br> <<a href="mailto:42297.212.157.1.1.1208332391.squirrel@mail.workflowconnections.com">42297.212.157.1.1.1208332391.squirrel@mail.workflowconnections.com</a>><br>Content-Type: text/plain;charset=iso-8859-1<br>
<br>Hi Ravi,<br><br>Check ouy Paul's suggestion first. Secondly, I notice that you have two<br>deadlines set to the same time. This may well be a bug but it's possible<br>the system is getting the two confused whilst processing them together.<br>
Perhaps a variable not getting cleared or something.<br><br>I would suggest changing the times in any case because whilst it's a nifty<br>workaround for a simple notification to two addresses, this doesn't make<br>
semantic sense sense and has a risk of SAP tinkeringwith it - make them 5<br>minutes apart or something.<br><br>Cheers,<br>Mike<br><br><br><br>On Wed, April 16, 2008 12:51 am, Ravi Dixit wrote:<br>> Dear WUGers<br>><br>
> Can someone respond to my issue below please? This is happening in our 46C<br>> environment and I was wondering if anyone else came across this before.<br>> You can find the attachment here...Url :<br>> <a href="http://mailman.mit.edu/pipermail/sap-wug/attachments/20080415/f2311021/2DLItems.doc">http://mailman.mit.edu/pipermail/sap-wug/attachments/20080415/f2311021/2DLItems.doc</a><br>
><br>> Regards<br>> Ravi<br>><br>> Message: 4<br>> Date: Tue, 15 Apr 2008 16:11:08 +1000<br>> From: "Ravi Dixit" <<a href="mailto:dolbydix@gmail.com">dolbydix@gmail.com</a>><br>> Subject: Re: 2 DL Notifications<br>
> To: <a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a><br>> Message-ID:<br>> <<a href="mailto:eb76006c0804142311k4d43b0f6t9daf0ac17191010c@mail.gmail.com">eb76006c0804142311k4d43b0f6t9daf0ac17191010c@mail.gmail.com</a>><br>
> Content-Type: text/plain; charset="iso-8859-1"<br>><br>> Hi Shai<br>><br>> The manager receives, the LE one that he is meanto receive. I am not sure<br>> on<br>> the second question but it is not happening always only intermittently.<br>
> There is no substitution set up at any of the levels.<br>> In the examples where it has sent 2 notifications, it actually creates two<br>> DL workitems, please see the attached screenshots.<br>><br>> Thanks.<br>
><br>> Regards<br>> Ravi<br>><br>><br>>> Date: Mon, 14 Apr 2008 11:07:21 -0700 (PDT)<br>>> From: Shai Eyal <<a href="mailto:shai.eyal@yahoo.com">shai.eyal@yahoo.com</a>><br>>> Subject: Re: 2 DL Notifications (Ravi Dixit)<br>
>> To: <a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a><br>>> Message-ID: <<a href="mailto:827081.71727.qm@web59109.mail.re1.yahoo.com">827081.71727.qm@web59109.mail.re1.yahoo.com</a>><br>>> Content-Type: text/plain; charset="utf-8"<br>
>><br>>> Ravi,<br>>><br>>> It does sounds like a mystery. Few questions that might lead to the<br>>> problem:<br>>> Looking into the manager worklist you should be able to see which<br>
>> deadline<br>>> he gets. Is it requested end + latest end ?<br>>> Is this happening to all employees or only few specific ?<br>>> How about substitution - do we have any ? (at employee level off<br>
>> course).<br>>> 10x,<br>>><br>>><br>>> Regards,<br>>> Shai Eyal<br>>> SAP Logistics senior consultant<br>>> SAP Workflow specialist<br>>> Mobile: 972-52-5816633<br>>><br>
>><br>>><br>>> Message: 1<br>>> Date: Mon, 14 Apr 2008 10:25:06 +1000<br>>> From: "Ravi Dixit" <<a href="mailto:dolbydix@gmail.com">dolbydix@gmail.com</a>><br>>> Subject: Re: 2 DL Notifications<br>
>> To: <a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a><br>>> Message-ID:<br>>> <<a href="mailto:eb76006c0804131725nb5c9925q1ce0cd937bdcf774@mail.gmail.com">eb76006c0804131725nb5c9925q1ce0cd937bdcf774@mail.gmail.com</a>><br>
>> Content-Type: text/plain; charset="iso-8859-1"<br>>><br>>> Dear Shai<br>>><br>>> Thanks for your response.<br>>><br>>> You are right about the RE, it should have been RE not RS, my apologies.<br>
>><br>>> It still does not explain the 2 notifications to the manager of<br>>> approver.<br>>> The set up is Requested End goes to Employee(applicant of Leave), and<br>>> Latest<br>>> End is sent to Manager of approver.<br>
>><br>>> Any input would be much appreciated.<br>>><br>>> Best Regards<br>>> Ravi Dixit<br>>><br>>><br>>><br>>> > Message: 3<br>>> > Date: Fri, 11 Apr 2008 01:38:34 -0700 (PDT)<br>
>> > From: Shai Eyal <<a href="mailto:shai.eyal@yahoo.com">shai.eyal@yahoo.com</a>><br>>> > Subject: Re: 2 DL Notifications<br>>> > To: <a href="mailto:sap-wug@mit.edu">sap-wug@mit.edu</a><br>
>> > Message-ID: <<a href="mailto:996779.38046.qm@web59115.mail.re1.yahoo.com">996779.38046.qm@web59115.mail.re1.yahoo.com</a>><br>>> > Content-Type: text/plain; charset="utf-8"<br>>> ><br>
>> > Dear Ravi,<br>>> ><br>>> > Request Start means the workitem is created at WAITING status and<br>>> appears<br>>> > in the employee worklist only when Request start is reached. It does<br>
>> not<br>>> > send notification. Therefore I can guess you refered to Latest Start.<br>>> Now,<br>>> > Latest Start will never happen if the employee starts processing the<br>>> > workitem (which means the status is not READY anymore) even if it does<br>
>> not<br>>> > get completed. So this may be the reason. As for the manager receiving<br>>> two<br>>> > notifications - I'd check the Requested End also.<br>>> ><br>>> > Good luck<br>
>> ><br>>> > Regards,<br>>> > Shai Eyal<br>>> > SAP Logistics senior consultant<br>>> > SAP Workflow specialist<br>>> > Mobile: 972-52-5816633<br>>> ><br>>> ><br>
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