How to execute a missing deadline workitem

[Sandip Jana]

Hi Jocelyn,

Can you please give more details on 'Re-evalue agents on active work 
items' i.e the steps and and exact transactions where this needs to be 
done. 

Thanks,
Sandip





"Dart, Jocelyn" <jocelyn.dart at sap.com> 
Sent by: sap-wug-bounces at mit.edu
03/20/2006 02:12 PM
Please respond to
"SAP Workflow Users' Group"


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"SAP Workflow Users' Group" <sap-wug at mit.edu>
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Subject
RE: How to execute a missing deadline workitem






Hi Bala, As Anke correctly points out you are using what we call "simple 
deadline monitoring" - i.e. a notification only to someone that the 
deadline has been missed. That person then MANUALLY chases up the slack 
sod ;-) who hasn't done the task yet, and uses "Set to Done" to confirm 
they have chased up that person. 
 
If you want to send the work to ANOTHER person - or to add another person 
to the existing workitem, you need to change your workflow to use "modeled 
deadline monitoring", i.e. use the deadline outcome to trigger an 
alternate process. 
 
You don't mention your system type/release number?
 
If you are on a SAP system that has a Basis/NetWeaver release below 6.20, 
then:
* use traditional modeled deadline monitoring with a processing obsolete 
outcome as described in the SAP Library Help
 
If you are on a SAP system that has a Basis/NetWeaver release 6.20 or 
above, then:
* you can either use the traditional approach, or you can put your task 
agents in a multiline container element, use the new header event
response "Re-evaluate agents on active work items", and after your 
deadline outcome, add your escalated agent to the multline container 
element,  
and trigger your header event. 
 
This has been discussed on this list several times before, so you should 
have a look at the WUG archives for more info. 
 
Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com 
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From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf 
Of Balasubramanian
Sent: Saturday, 18 March 2006 8:37 PM
To: sap-wug at mit.edu
Subject: How to execute a missing deadline workitem

Hi All,
I have to execute to a missing deadline workitem. I need to release a PO 
in this scenario. I tried to click on the "SET TO DONE" button, it doesn't 
releases the PO, instead it removes the workitem from the missing deadline 
folder. 
 
Also, When I click on the "Monitored Workitems" it shows a screen where in 
the meu option Workitem->Execute option is disabled.
 
So, It will be of great help if anyone of you can share your knowledge on 
how to execute a work item in the Missing Deadline folder and its related 
authorization.
 
Thanks in advance.
Bala
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