<br><font size=2 face="sans-serif">Hi Jocelyn,</font>
<br>
<br><font size=2 face="sans-serif">Can you please give more details on
'Re-evalue agents on active work items' i.e the steps and and exact transactions
where this needs to be done. </font>
<br>
<br><font size=2 face="sans-serif">Thanks,<br>
Sandip<br>
<br>
</font>
<br>
<br>
<br>
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<td width=40%><font size=1 face="sans-serif"><b>"Dart, Jocelyn"
<jocelyn.dart@sap.com></b> </font>
<br><font size=1 face="sans-serif">Sent by: sap-wug-bounces@mit.edu</font>
<p><font size=1 face="sans-serif">03/20/2006 02:12 PM</font>
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<div align=center><font size=1 face="sans-serif">Please respond to<br>
"SAP Workflow Users' Group"</font></div></table>
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<div align=right><font size=1 face="sans-serif">To</font></div>
<td valign=top><font size=1 face="sans-serif">"SAP Workflow Users'
Group" <sap-wug@mit.edu></font>
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<td>
<div align=right><font size=1 face="sans-serif">cc</font></div>
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<td>
<div align=right><font size=1 face="sans-serif">Subject</font></div>
<td valign=top><font size=1 face="sans-serif">RE: How to execute a missing
deadline workitem</font></table>
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<br><font size=2 color=blue face="Arial">Hi Bala, As Anke correctly points
out you are using what we call "simple deadline monitoring" -
i.e. a notification only to someone that the deadline has been missed.
That person then MANUALLY chases up the slack sod ;-) who hasn't done the
task yet, and uses "Set to Done" to confirm they have chased
up that person. </font>
<br><font size=3> </font>
<br><font size=2 color=blue face="Arial">If you want to send the work to
ANOTHER person - or to add another person to the existing workitem, you
need to change your workflow to use "modeled deadline monitoring",
i.e. use the deadline outcome to trigger an alternate process. </font>
<br><font size=3> </font>
<br><font size=2 color=blue face="Arial">You don't mention your system
type/release number?</font>
<br><font size=3> </font>
<br><font size=2 color=blue face="Arial">If you are on a SAP system that
has a Basis/NetWeaver release below 6.20, then:</font>
<br><font size=2 color=blue face="Arial">* use traditional modeled deadline
monitoring with a processing obsolete outcome as described in the SAP Library
Help</font>
<br><font size=3> </font>
<br><font size=2 color=blue face="Arial">If you are on a SAP system that
has a Basis/NetWeaver release 6.20 or above, then:</font>
<br><font size=2 color=blue face="Arial">* you can either use the traditional
approach, or you can put your task agents in a multiline container element,
use the new header event</font>
<br><font size=2 color=blue face="Arial">response "Re-evaluate agents
on active work items", and after your deadline outcome, add your escalated
agent to the multline container element, </font><font size=3> </font>
<br><font size=2 color=blue face="Arial">and trigger your header event.
</font>
<br><font size=3> </font>
<br><font size=2 color=blue face="Arial">This has been discussed on this
list several times before, so you should have a look at the WUG archives
for more info. </font>
<br><font size=3> </font>
<p><font size=1 face="Arial">Regards,</font><font size=3> </font><font size=1 color=#000080 face="Arial"><b><br>
Jocelyn Dart</b></font><font size=3> </font><font size=1 color=#808080 face="Arial"><br>
Senior Consultant</font><font size=3> </font><font size=1 color=#808080 face="Arial"><b><br>
SAP Australia Pty Ltd.</b></font><font size=3> </font><font size=1 color=#808080 face="Arial"><br>
Level 1/168 Walker St.</font><font size=3> </font><font size=1 color=#808080 face="Arial"><br>
North Sydney <br>
NSW, 2060</font><font size=3> </font><font size=1 color=#808080 face="Arial"><br>
Australia</font><font size=3> </font><font size=1 color=#808080 face="Arial"><br>
T +61 412 390 267</font><font size=3> </font><font size=1 color=#808080 face="Arial"><br>
M + 61 412 390 267</font><font size=3> </font><font size=1 color=#808080 face="Arial"><br>
E jocelyn.dart@sap.com</font><font size=3> </font><font size=1 color=blue face="Arial"><u><br>
</u></font><a href=http://www.sap.com/><font size=1 color=blue face="Arial"><u>http://www.sap.com</u></font></a><font size=3>
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<br>
<hr><font size=2 face="Tahoma"><b>From:</b> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu]
<b>On Behalf Of </b>Balasubramanian<b><br>
Sent:</b> Saturday, 18 March 2006 8:37 PM<b><br>
To:</b> sap-wug@mit.edu<b><br>
Subject:</b> How to execute a missing deadline workitem</font><font size=3><br>
</font>
<br><font size=3>Hi All,</font>
<br><font size=3>I have to execute to a missing deadline workitem. I need
to release a PO in this scenario. I tried to click on the "SET TO
DONE" button, it doesn't releases the PO, instead it removes the workitem
from the missing deadline folder. </font>
<br><font size=3> </font>
<br><font size=3>Also, When I click on the "Monitored Workitems"
it shows a screen where in the meu option Workitem->Execute option is
disabled.</font>
<br><font size=3> </font>
<br><font size=3>So, It will be of great help if anyone of you can share
your knowledge on how to execute a work item in the Missing Deadline folder
and its related authorization.</font>
<br><font size=3> </font>
<br><font size=3>Thanks in advance.</font>
<br><font size=3>Bala</font>
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