How to execute a missing deadline workitem

[Dart, Jocelyn]

Hi Bala, As Anke correctly points out you are using what we call "simple
deadline monitoring" - i.e. a notification only to someone that the
deadline has been missed. That person then MANUALLY chases up the slack
sod ;-) who hasn't done the task yet, and uses "Set to Done" to confirm
they have chased up that person. 
 
If you want to send the work to ANOTHER person - or to add another
person to the existing workitem, you need to change your workflow to use
"modeled deadline monitoring", i.e. use the deadline outcome to trigger
an alternate process. 
 
You don't mention your system type/release number?
 
If you are on a SAP system that has a Basis/NetWeaver release below
6.20, then:
* use traditional modeled deadline monitoring with a processing obsolete
outcome as described in the SAP Library Help
 
If you are on a SAP system that has a Basis/NetWeaver release 6.20 or
above, then:
* you can either use the traditional approach, or you can put your task
agents in a multiline container element, use the new header event
response "Re-evaluate agents on active work items", and after your
deadline outcome, add your escalated agent to the multline container
element,  
and trigger your header event. 
 
This has been discussed on this list several times before, so you should
have a look at the WUG archives for more info. 
 

Regards, 
Jocelyn Dart 
Senior Consultant 
SAP Australia Pty Ltd. 
Level 1/168 Walker St. 
North Sydney 
NSW, 2060 
Australia 
T   +61 412 390 267 
M   + 61 412 390 267 
E   jocelyn.dart at sap.com 
http://www.sap.com <http://www.sap.com/>  

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________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Balasubramanian
Sent: Saturday, 18 March 2006 8:37 PM
To: sap-wug at mit.edu
Subject: How to execute a missing deadline workitem


Hi All,
I have to execute to a missing deadline workitem. I need to release a PO
in this scenario. I tried to click on the "SET TO DONE" button, it
doesn't releases the PO, instead it removes the workitem from the
missing deadline folder. 
 
Also, When I click on the "Monitored Workitems" it shows a screen where
in the meu option Workitem->Execute option is disabled.
 
So, It will be of great help if anyone of you can share your knowledge
on how to execute a work item in the Missing Deadline folder and its
related authorization.
 
Thanks in advance.
Bala

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