How to execute a missing deadline workitem
Dart, Jocelyn
jocelyn.dart at sap.com
Mon Mar 20 18:39:20 EST 2006
Ok well I have explained this before... so as suggested your first port
of call is the WUG archives.
Once you've read the available material, then come back to the list if
there's anything you don't understand.
Regards,
Jocelyn Dart
Senior Consultant
SAP Australia Pty Ltd.
Level 1/168 Walker St.
North Sydney
NSW, 2060
Australia
T +61 412 390 267
M + 61 412 390 267
E jocelyn.dart at sap.com
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________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Sandip Jana
Sent: Tuesday, 21 March 2006 10:09 AM
To: SAP Workflow Users' Group
Subject: RE: How to execute a missing deadline workitem
Hi Jocelyn,
Can you please give more details on 'Re-evalue agents on active work
items' i.e the steps and and exact transactions where this needs to be
done.
Thanks,
Sandip
"Dart, Jocelyn" <jocelyn.dart at sap.com>
Sent by: sap-wug-bounces at mit.edu
03/20/2006 02:12 PM
Please respond to
"SAP Workflow Users' Group"
To
"SAP Workflow Users' Group" <sap-wug at mit.edu>
cc
Subject
RE: How to execute a missing deadline workitem
Hi Bala, As Anke correctly points out you are using what we call "simple
deadline monitoring" - i.e. a notification only to someone that the
deadline has been missed. That person then MANUALLY chases up the slack
sod ;-) who hasn't done the task yet, and uses "Set to Done" to confirm
they have chased up that person.
If you want to send the work to ANOTHER person - or to add another
person to the existing workitem, you need to change your workflow to use
"modeled deadline monitoring", i.e. use the deadline outcome to trigger
an alternate process.
You don't mention your system type/release number?
If you are on a SAP system that has a Basis/NetWeaver release below
6.20, then:
* use traditional modeled deadline monitoring with a processing obsolete
outcome as described in the SAP Library Help
If you are on a SAP system that has a Basis/NetWeaver release 6.20 or
above, then:
* you can either use the traditional approach, or you can put your task
agents in a multiline container element, use the new header event
response "Re-evaluate agents on active work items", and after your
deadline outcome, add your escalated agent to the multline container
element,
and trigger your header event.
This has been discussed on this list several times before, so you should
have a look at the WUG archives for more info.
Regards,
Jocelyn Dart
Senior Consultant
SAP Australia Pty Ltd.
Level 1/168 Walker St.
North Sydney
NSW, 2060
Australia
T +61 412 390 267
M + 61 412 390 267
E jocelyn.dart at sap.com
http://www.sap.com <http://www.sap.com/>
The information contained in or attached to this electronic transmission
is confidential and may be legally privileged. It is intended only for
the person or entity to which it is addressed. If you are not the
intended recipient, you are hereby notified that any distribution,
copying, review, retransmission, dissemination or other use of this
electronic transmission or the information contained in it is strictly
prohibited. If you have received this electronic transmission in error,
please immediately contact the sender to arrange for the return of the
original documents.
Electronic transmission cannot be guaranteed to be secure and
accordingly, the sender does not accept liability for any such data
corruption, interception, unauthorized amendment, viruses, delays or the
consequences thereof.
Any views expressed in this electronic transmission are those of the
individual sender, except where the message states otherwise and the
sender is authorized to state them to be the views of SAP AG or any of
its subsidiaries. SAP AG, its subsidiaries, and their directors,
officers and employees make no representation nor accept any liability
for the accuracy or completeness of the views or information contained
herein. Please be aware that the furnishing of any pricing information/
business proposal herein is indicative only, is subject to change and
shall not be construed as an offer or as constituting a binding
agreement on the part of SAP AG or any of its subsidiaries to enter into
any relationship, unless otherwise expressly stated.
________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Balasubramanian
Sent: Saturday, 18 March 2006 8:37 PM
To: sap-wug at mit.edu
Subject: How to execute a missing deadline workitem
Hi All,
I have to execute to a missing deadline workitem. I need to release a PO
in this scenario. I tried to click on the "SET TO DONE" button, it
doesn't releases the PO, instead it removes the workitem from the
missing deadline folder.
Also, When I click on the "Monitored Workitems" it shows a screen where
in the meu option Workitem->Execute option is disabled.
So, It will be of great help if anyone of you can share your knowledge
on how to execute a work item in the Missing Deadline folder and its
related authorization.
Thanks in advance.
Bala
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