SAP GUI 4.6c and Windows XP SP2 not playing well together...

Tue Mar 29 00:43:59 EST 2005

Dear all

Is this the case only with 4.6c or might this be a problem on 620 too as 
we're thinking of upgrading to SP2 soon...

Met vriendelijke groeten,
Salutations,
Best regards,
Mit freundlichen Grüssen,
Atentos saludos, 

Koenraad Janssens
Sidmar N.V. - ISM
Leverage Team - Programmer 
Tel: +32 9 347 35 76
email: koenraad.janssens at sidmar.arcelor.com 

sobolewskid at marafiq.com.sa
Sent by: sap-wug-bounces at mit.edu
29/03/2005 07:08
Please respond to sap-wug

        To:     sap-wug at mit.edu
        cc: 
        Subject:        RE: SAP GUI 4.6c and Windows XP SP2 not playing well together...

Hello Rick,

Alon is right, we had the problem with a couple of PCs after installing
SP2. The Dword/registry fix allways works. 

Dominik Sobolewski
SAP Workflow Consultant

MARAFIQ

Tel:         +966 3 340 9835
E-mail : sobolewskid at marafiq.com.sa

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Rick Sample
Sent: Tuesday, March 29, 2005 1:00 AM
To: sap-wug at mit.edu
Subject: RE: SAP GUI 4.6c and Windows XP SP2 not playing well
together...

Where did you get this information from?

>>> araskin at 3i-consulting.com 3/28/2005 15:16:29 >>>
OK here is what you do. Make sure that you have the latest patches. 

If applying the patches doesn't work then do this: 

WARNING: Please ensure that you are familiar with the operations of
the
Registry and that a backup has been taken before any changes are made.
If you are unsure please consult your relevant PC Support staff. 

1. Open your registry (regedit.exe) 
2. Go to HKEY_LOCAL_MACHINE->Software->Microsoft->Internet
Explorer->Main->FeatureControl->FEATURE_DISABLE_MK_PROTOCOL . 
3. Create a new DWORD entry where the key is 'sapgui.exe' (without
quotes) and the value is '0' (without quotes). 

I had this problem from Desktop Workplace. Users would display the
work
item but the description would show the error that you describe below.
I
don't really know why this fix works but it does for me. You might
want
to continue pursuing it with SAP just to make sure that its officially
sanctioned. 

Let me know which fix works. Patches or registry hack.

Regards,

Alon Raskin
e: araskin at 3i-consulting.com 
w: http://www.3i-consulting.com 

-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
Behalf
Of Rick Sample
Sent: 28 March 2005 16:10
To: SAP-WUG at MITVMA.MIT.EDU 
Subject: SAP GUI 4.6c and Windows XP SP2 not playing well together...

I have major problem with SAP GUI and Windows XP SP2. 
After users upgraded to XP SP2 we lost the Description of the WF task
in
the window. 
Looks like it is attempting to load Windows Explorer. 

In our test lab we re-imaged the same brand of laptops with all the
current service packs for XP SP2 and get the same results. 

In place of the Task Description, we get "This page cannot be
displayed"

...
Cannot find server or DNS Error
Internet Explorer

---
I will be opening any OSS note but thought I would also post it here. 
Just in case someone else already has knowledge of this issue. 
?

Any help is appreciated.
4.6C

Rick Sample
SAP Workflow / Developer
Graybar, Inc.
11885 Lackland Rd.
63146-4208
314.573.5822
Rick.Sample at GBE.com 

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