Forwarding work items and possible agents

Tue Jan 18 23:16:48 EST 2005

Hi Jocelyn,

but my issue is that the user is NOT a possible agent and can execute the 
work item! I am puzzled because I know that this should not have happened!

Any other ideas on why the user is being able to execute the work item 
that has been forwarded to him even thought he doesn't have the required 
authorization role assigned to his user id??

Its driving me crazy! This user id has not been changed recently, so it is 
not buffer-related.

Thanks

Cheers

Cristiana

"Dart, Jocelyn" <jocelyn.dart at sap.com> 
Sent by: sap-wug-bounces at mit.edu
19/01/2005 03:01 PM
Please respond to
"SAP Workflow Users' Group"

To
"SAP Workflow Users' Group" <sap-wug at mit.edu>
cc

Subject
RE: Forwarding work items and possible agents

Yes that's right Cristiana - sending it to someone who is not a possible 
agent means they can't execute it, but they can view it and forward it to 
a 3rd party. 
Not something you would usually want - hence the warning - but 
occasionally handy if:
* You want to forward to a help desk or shared services desk who is 
responsible for finding an alternative agent
* The person you are forwarding to is the correct agent but doesn't have 
the security to execute it yet, it can then sit in their inbox until their 
security is sorted out. 

Mark the task as "Forwarding not allowed" (4.6D or above) to prevent 
forwarding to anyone.  Mark the task as "General Forwarding not allowed" 
to prevent forwarding to agents who are not possible agents. 
Regards,
Jocelyn

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf 
Of Cristiana D'Agosto
Sent: Wednesday,19 January 2005 12:31 PM
To: SAP Workflow Users' Group
Subject: Re: Forwarding work items and possible agents

Hi Paul, 

I understand that ideally the 'General Forwarding Not Allowed' should be 
set. 

But I don't understand why the user was able to execute the work item if 
he was not a possible agent?? 

Any other ideas? 

Regards 

Cristiana 

Paul.Bakker at osr.treasury.qld.gov.au 
Sent by: sap-wug-bounces at mit.edu 
19/01/2005 10:38 AM 

Please respond to
"SAP Workflow Users' Group"

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"SAP Workflow Users' Group" <sap-wug at mit.edu> 
cc

Subject
Re: Forwarding work items and possible agents

Cristiana,

Is the 'General Forwarding Not Allowed' attribute set on your task?

If it is set, you should only be able to forward to a possible agent (who
hasn't been excluded by the workflow).

hope this helps,
Paul
(Brisbane)

                     "Cristiana D'Agosto"   
                     <cristiana.dagosto at a        To:       sap-wug at mit.edu 

                     u1.ibm.com>                 cc:    
                     Sent by:                    Subject:  Forwarding work 
items and possible agents 
                     sap-wug-bounces at mit.   
                     edu   

                     19/01/2005 08:41   
                     Please respond to   
                     "SAP Workflow Users'   
                     Group"   

G'day,

we are in version 4.7

If a work item is forwarded to an user that is NOT a possible agent, a
message is displayed but you can still forward it.

In my scenario I'm using one security role assigned to the task to
determine the possible agents.

In my testing, the user that I forwarded the work item to is NOT a 
possible
agent. I accepted to forward the work item anyway; log on as the user and
could execute the work item?

I thought that if the user is not a possible agent of the work item, 
he/she
cannot execute it?

It seems rather a silly question but I am puzzled. I must have missed
something, but what?

Much thanks and regards,

Cristiana

_________________________________
Cristiana d'Agosto
IBM Business Consulting Services
Direct: +61 2 9478 8926
Mobile:  +61 417 927 224
cristiana.dagosto at au1.ibm.com
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