Forwarding work items and possible agents

[Dart, Jocelyn]

Yes that's right Cristiana - sending it to someone who is not a possible
agent means they can't execute it, but they can view it and forward it
to a 3rd party. 
Not something you would usually want - hence the warning - but
occasionally handy if:
* You want to forward to a help desk or shared services desk who is
responsible for finding an alternative agent
* The person you are forwarding to is the correct agent but doesn't have
the security to execute it yet, it can then sit in their inbox until
their security is sorted out. 
 
Mark the task as "Forwarding not allowed" (4.6D or above) to prevent
forwarding to anyone.  Mark the task as "General Forwarding not allowed"
to prevent forwarding to agents who are not possible agents. 
Regards,
Jocelyn


________________________________

	From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu]
On Behalf Of Cristiana D'Agosto
	Sent: Wednesday,19 January 2005 12:31 PM
	To: SAP Workflow Users' Group
	Subject: Re: Forwarding work items and possible agents
	
	

	Hi Paul, 
	
	I understand that ideally the 'General Forwarding Not Allowed'
should be set. 
	
	But I don't understand why the user was able to execute the work
item if he was not a possible agent?? 
	
	Any other ideas? 
	
	Regards 
	
	Cristiana 
	
	
	
	
Paul.Bakker at osr.treasury.qld.gov.au 
Sent by: sap-wug-bounces at mit.edu 

19/01/2005 10:38 AM 
Please respond to
"SAP Workflow Users' Group"


To
"SAP Workflow Users' Group" <sap-wug at mit.edu> 
cc
Subject
Re: Forwarding work items and possible agents

	




	
	
	Cristiana,
	
	Is the 'General Forwarding Not Allowed' attribute set on your
task?
	
	If it is set, you should only be able to forward to a possible
agent (who
	hasn't been excluded by the workflow).
	
	hope this helps,
	Paul
	(Brisbane)
	
	
	
	

	                     "Cristiana D'Agosto"

	                     <cristiana.dagosto at a        To:
sap-wug at mit.edu

	                     u1.ibm.com>                 cc:

	                     Sent by:                    Subject:
Forwarding work items and possible agents

	                     sap-wug-bounces at mit.

	                     edu

	

	

	                     19/01/2005 08:41

	                     Please respond to

	                     "SAP Workflow Users'

	                     Group"

	

	

	
	
	
	
	
	G'day,
	
	we are in version 4.7
	
	If a work item is forwarded to an user that is NOT a possible
agent, a
	message is displayed but you can still forward it.
	
	In my scenario I'm using one security role assigned to the task
to
	determine the possible agents.
	
	In my testing, the user that I forwarded the work item to is NOT
a possible
	agent. I accepted to forward the work item anyway; log on as the
user and
	could execute the work item?
	
	I thought that if the user is not a possible agent of the work
item, he/she
	cannot execute it?
	
	It seems rather a silly question but I am puzzled. I must have
missed
	something, but what?
	
	Much thanks and regards,
	
	Cristiana
	
	_________________________________
	Cristiana d'Agosto
	IBM Business Consulting Services
	Direct: +61 2 9478 8926
	Mobile:  +61 417 927 224
	cristiana.dagosto at au1.ibm.com
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