Executable Workitems in Outlook via SAP MAPI Service Provider

Fri Jul 6 12:07:40 EDT 2001

We are in 40B and we have installed SAP MAPI Service Provider.

We have created the logon profiles and their SAP Office inbox is
identical to their Outlook Mapi Inbox.

We want to approve purchase requisition (WS 38) via Outlook Mapi Inbox.

Our problem is that when they execute a WorkItem from the Outlook Mapi
Inbox, a message appears "No description available", and, there are
three icons (Display, Execute, Requisition Item). If you do a double
click on the execute icon, it works ok.

I know that there is a way to indicate that when you open a workitem it
must be executed directly.

I will appreciate if you give me any suggestion.

Thanks for all

Giselle Riviere
Dcl Consultores

-----Original Message-----
From: Raskin, Alon (Soliance)
To: SAP-WUG at MITVMA.MIT.EDU
Sent: 6/18/01 10:31 AM
Subject: Re: Executable SAPOffice Mails in Outlook

well this is a tough one.

I assume under the properties of the SAP MAPI service you have 'ticked'
the
Workflow Enable option.

Barring that, I would log an OSS.

Sorry I couldnt be of more assistance.

Regards,

Alon Raskin (xtn. 3183)
Workflow Advisor - Soliance

-----Original Message-----
From: Louise Morgan [mailto:Louise.Morgan at Xansa.com]
Sent: June 18 2001 4:48
To: SAP-WUG at MITVMA.MIT.EDU
Subject: Re: Executable SAPOffice Mails in Outlook

Thanks for your response Alon.

In answer to your questions:
Both executable mails work fine from the Business Workplace.
One is firing off the back of SD output determination for a sales
activity
and when executed displays transaction VC03.  The other SAPOffice mail
fires
out of PS and when executed runs a custom report.  On this basis, I
don't
think the problem lies with a particular SAP program.

Any thoughts?

Kind Regards,

Louise

> -----Original Message-----
>> From: Raskin, Alon (Soliance) [SMTP:ARaskin at cps-satx.com]
> Sent: Friday, June 15, 2001 3:25 PM
> To:   SAP-WUG at MITVMA.MIT.EDU
> Subject:      Re: Executable SAPOffice Mails in Outlook
>
> Hi Lousie,
>
> Since you have installed SAP MAPI, Outlook is replicating what is in
the
> SAP
> Inbox (now known as Business Workplace). So I would guess that you
first
> port of call would be to check out the 'problem' mails in the SAP
Inbox
> and
> see if the attachments are appearing there. If they are not then you
know
> that the problem has nothing to do with SAP/Outlook and is rather
> attributed
> to errors in the code that attach the objects to the mail.
>
> Assuming the error is in the attaching and not SAP/Outlook
integration.
> Then
> I have the following questions:
>
> 1. Are you having problems with any particular type of Object or is it
all
> objects?
> 2. Is the email you are having problems with generated by the same
program
> or is it all emails with attachments?
>
> Regards,
>
> Alon Raskin (xtn. 3183)
> Workflow Advisor - Soliance
>
>
> -----Original Message-----
>> From: Susan R. Keohan [mailto:skeohan at MIT.EDU]
> Sent: June 15 2001 6:41
> To: SAP-WUG at MITVMA.MIT.EDU
> Subject: Fwd: Executable SAPOffice Mails in Outlook
>
>
> Forwarded on behalf of Louise.Morgan at XANSA.COM ...
> >
> >We are using 4.0B and have installed the SAPMapi from the 4.6D Gui
CD.
> >
> >Work items can be executed as expected however we are experiencing
> >difficulties in actioning executable SAPOffice mails via Outlook.
> >The mails are being generated from the functional area within SAP
rather
> >than using Workflow (ie we are not using standard tasks/SELFITEM
etc).
> >In Outlook all that's coming through is the mail text with no
> 'attachment'
> >to execute.
> >As the Workflow functionality via Outlook is as expected I do not
think
> we
> >have an issue with the Windows/Outlook versions.
> >Whilst we could replace these mails using Workflow we would prefer
not
> to.
> >
> >We have been advised to look at OSS notes 351301, 331207 & 169309
none of
> >which have solved the problem.
> >
> >Does anybody have any suggestions?
> >
> >Regards,
> >
> >Louise
> >
> >
> >
> >
> >
> >Whilst this email has been checked for all known viruses, recipients
> should
> >undertake their own virus checking as Xansa will not accept any
liability
> >whatsoever. This email and any files transmitted with it are
confidential
> and
> >protected by customer privilege.  It is solely for the use of the
> intended
> recipient.
> >Please delete the email and notify the sender if you have received it
in
> error.
> >Unauthorised use of the email and its attachments is prohibited. Any
> opinions
> >expressed in this email are those of the individual and not
necessarily
> the
> >company.
> >Xansa, Registered Office:- Campus 300, Maylands Avenue, Hemel
> >Hempstead, Hertfordshire, HP2 7TQ, England.  Registered in England
No.
> >1000954.
> >http://www.xansa.com
> >
Whilst this email has been checked for all known viruses, recipients
should
undertake their own virus checking as Xansa will not accept any
liability
whatsoever. This email and any files transmitted with it are
confidential
and
protected by customer privilege.  It is solely for the use of the
intended
recipient.
Please delete the email and notify the sender if you have received it in
error.
Unauthorised use of the email and its attachments is prohibited. Any
opinions
expressed in this email are those of the individual and not necessarily
the
company.
Xansa, Registered Office:- Campus 300, Maylands Avenue, Hemel
Hempstead, Hertfordshire, HP2 7TQ, England.  Registered in England No.
1000954.
http://www.xansa.com

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