[WebPub] best way to test a site redesign?

[Katherine M Wahl]

Chris,

First,thanks for the referral, Nancy!

My colleague, Chris LaRoche, and I make up the IS&T Usability Team and we
would be happy to work with you as you redesign your site. I worked on the
initial usability testing this past winter and you are correct that that
particular method can only get to some of the information you are after.
We offer a range of services, particularly related to research and
evaluation, that could help you as you move through the process. Please
contact us and we can discuss the project and how we can best help you in
more detail. 

Regards,
Katherine

_______________

Katherine Wahl, Usability Consultant
Accessibility & Usability Group
Information Services and Technology (IS&T)
Massachusetts Institute of Technology (MIT)
Room N42 240j
 
617.324.4647 - work
617.283.1219 - mobile
kwahl at mit.edu
usability at mit.edu (usability
requests) 





On 6/3/11 3:33 PM, "Chris Peterson @ MIT" <chris.peterson at MIT.EDU> wrote:

>Hi Nancy - 
>
>Thanks for the advice! We've already done some usability testing with
>IS&T. We're looking for some different data than the usability testing
>divines. However, maybe they can provide some advice for this as well.
>
>Thanks!
>
>- Chris 
>
>On Jun 3, 2011, at 3:24 PM, Nancy Gift wrote:
>
>> My first call/email would be to the IS&T Usability Consultants. This is
>>what they do. They will make recommendations specific to your situation.
>> 
>> Regards,
>> Nancy
>> 
>> -----Original Message-----
>> From: webpub-bounces at MIT.EDU [mailto:webpub-bounces at MIT.EDU] On Behalf
>>Of Chris Peterson @ MIT
>> Sent: Friday, June 03, 2011 10:23 AM
>> To: webpub; social-media at mit.edu; infogroup at mit.edu
>> Subject: [WebPub] best way to test a site redesign?
>> 
>> Hi all - 
>> 
>> As some of you know, the Admissions Office is in the process of
>>redesigning our website. We're interested in trying to get some data on
>>what our users think of the old site vs the new site: how regular users
>>compare the two, how new users experience each, what associations they
>>develop with MIT because of the look and feel and content, etc.
>> 
>> What are best practices for testing these sort of things? A/B splits
>>between the entire design and hope to make meaningful sense of the
>>analytics metrics? Focus groups with mockups? Etc?
>> 
>> Thanks!
>> 
>> - Chris 
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>
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