[WebPub] Help please: IE hates my PDF

[Eric S Keezer]

We recently had a similar issue when printing PDFs on a Mac. Documents looked fine on screen but printed random characters and different fonts. Rebecca Heiser in our IT department found a fix for our Macs here:

http://support.apple.com/kb/HT4605

Best regards,

Eric Keezer
Graphic Designer
- -
MIT
Office of Communications
Resource Development
600 Memorial Drive, W98-300
Cambridge, MA 02139-4822
617 324 9149
ekeezer at mit.edu<mailto:ekeezer at mit.edu>

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On Apr 29, 2011, at 10:28 AM, Lisa C Mayer wrote:

Hey 'Pubbers...

Well here I am in my new job, and I meekly raise my hand to you all with a question.  I'm working on this section of the MITEI web site:

http://web.mit.edu/mitei/research/studies/nuclear-fuel-cycle.shtml

Visitors using IE (not sure which versions) are reporting problems viewing the "Full Report" PDF linked to from the main navigation.  Here's the error message I get when I view it in XP/IE 8:

"Cannot extract the embedded font 'DNMUVK+MinionPro-Regular'. Some characters may not display or print correctly."

Does anyone have a solution to this?  I tried optimizing the pdf in Acrobat Pro so that it was compatable in Acrobat 4.0 and later (thanks, Barbara Malec for teaching me this!), but the message still displays.

Thanks in advance!
lisa


Lisa Cherin Mayer
Online Communications Manager
t: 617-253-3895 <-> c: 617-372-4373
lisa at mit.edu<mailto:lisa at mit.edu>
MIT Energy Initiative<http://web.mit.edu/mitei>
Massachusetts Institute of Technology
77 Massachusetts Avenue
Ford Building, <http://whereis.mit.edu/?go=E19> E19<http://whereis.mit.edu/map-jpg?mapterms=E19&mapsearch=go>-370
Cambridge, MA 02139-4307
Fax: 617.253.8013


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