[Webpub] Reminder: Contextual Design: From Customer Data to Implementation

[Susan B. Jones]

Don't forget today's Usability talk in 3-133 at 1:30 on Wednesday, 
January 25.  Featured speaker is Dr. Karen Holtzblatt of InContext 
Enterprises.


Contextual Design: From Customer Data to Implementation
Karen Holtzblatt , CEO, InContext Enterprises
http://www.incent.com/

Karen is the visionary behind InContext's customer-centered design 
approach, Contextual Design. This creative framework for innovative 
design relies on technology and psychology. Karen has pioneered 
transformative ideas and design approaches throughout her career, and 
her books - Contextual Design: Defining Customer Centered Systems and 
Rapid Contextual Design - are used by companies and universities 
around the world.
Wed Jan 25, 1:30-3:00 pm, 3-133

-- 
Susan B. Jones
Senior Usability Consultant

Information Services & Technology (IS&T)
Massachusetts Institute of Technology
N42-240L
77 Massachusetts Avenue
Cambridge, MA 02139 -4307
617-253-0877
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