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Impleme</title></head><body>
<div>Don't forget today's Usability talk in 3-133 at 1:30 on
Wednesday, January 25. Featured speaker is Dr. Karen Holtzblatt
of InContext Enterprises.</div>
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<div><font face="Lucida Grande" size="-3"
color="#000000"><b>C</b></font><font color="#000000"><b>ontextual
Design: From Customer Data to Implementation</b></font></div>
<div><font color="#000000"><i>Karen Holtzblatt , CEO,</i></font><i>
In<font color="#000000">Context Enterprises</font></i></div>
<div><font face="Lucida Grande" size="-3"
color="#000000">http://www.incent.com/</font></div>
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Karen is the visionary behind InContext's customer-centered design
approach, Contextual Design. This creative framework for innovative
design relies on technology and psychology. Karen has pioneered
transformative ideas and design approaches throughout her career, and
her books - Contextual Design: Defining Customer Centered Systems and
Rapid Contextual Design - are used by companies and universities
around the world.</font></div>
<div><font color="#000000">Wed Jan 25, 1:30-3:00 pm,
3-133</font></div>
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<div>Susan B. Jones<br>
Senior Usability Consultant<br>
<br>
Information Services & Technology (IS&T)<br>
Massachusetts Institute of Technology<br>
N42-240L<br>
77 Massachusetts Avenue<br>
Cambridge, MA 02139 -4307<br>
617-253-0877</div>
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