[Tang-Residents] Leaving for the break

[Michael J Collins]

Hello,

As you begin making plans to leave campus for the holidays, I wanted to share some information about steps you should take before you leave to help ensure our building remains warm and trouble-free while you’re away.

Close and lock windows and doors.

Any time you leave your room, whether it’s for one day or one month, make sure that all windows and doors are shut securely and locked. This will help avoid problems such as freezing and broken pipes and keep your belongings secure.

Please do NOT leave your windows open overnight. The Department of Facilities will work with me or the manager on duty, along with Nightwatch, to close any open windows. Please note that any staff that responds to a room for repair or to close a window will lock all doors when they leave.

If you are leaving for the winter break, please make sure you double check that you have secured windows and doors before you go.

IMPORTANT: Don’t forget your keys to get back into your room when you return.

Report broken windows or doors

If you notice any door or window that cannot close properly, please report the location via one of these methods:

  *   Visit the Atlas website and submit a Service Request <https://atlas.mit.edu/atlas/Main.action?tab=home&sub=group_servreq>
  *   Call our Customer Service Center at 617-253-1500
  *   Use the MIT Mobile app and select the “Building Services” icon
  *   Send a text message with the location and a photograph to txtdof at mit.edu<mailto:txtdof at mit.edu> (More info here<http://web.mit.edu/facilities/services/txtdof.html>)

Please feel free if you have any questions or concerns.

Thank you for your help.
Be safe and enjoy the upcoming holidays.

 Michael

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