Approve request escalation

[Bratzler, Loren]

We have done something similar in one of our workflows.  We defined a “current_approver” field in the container and then added a background step at the top of the loop where we pass in the multiline element and the incremented index.  The background process then extracts the approver at the appropriate index number and returns that value back in the current_approver field.  We then set the agent in the User Decision step to be “current_approver”.

Loren Bratzler
Norfolk Southern Corporation
110 Franklin Road SE
Roanoke, VA  24042-0060

Phone: 540-524-3072
Email: loren.bratzler at nscorp.com<mailto:loren.bratzler at nscorp.com>

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of John Haworth
Sent: Wednesday, November 20, 2013 9:54 AM
To: SAP Workflow Users' Group
Subject: Approve request escalation

Hi

I have a requirement to escalate an approval request through a number of approvers, when a deadline is reached, i.e. if not approved with a couple of days then send to the next approver.

I can do this via modelled deadline in a loop, i can set a flag and increment as it loops, my question is, if i have the list of approvers in a multine container element, how can move through the list, i.e. point at the approver i want?

Thanks in advance

Kind Regards

John Haworth
SAP PDM
CSC

Euxton House, Euxton Lane, Chorley, PR7 6FE.
|Office: +44(0)1257 23 6474|Mobile: +44(0)7921069650| email: jhaworth at csc.com|www.csc.com<mailto:jhaworth at csc.com|www.csc.com>

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