Maintain Areas of Responsibility for Agent Assignment

[kaukabr@yahoo.com]

Hi Dear Mr. Tom,
I know its been long time talking to you, you were very helpful to me to those olden days remember you vey much I always see your exemplary answers in the threads, now things has been changed nd new things has been arrived. If you can help me in CATS workflow in NWBC POWL we required to setup escalation for the Manager to stay 1 day in his POWL inbox then go to his Mnager. Plese see if you can help me in this regard. 
M all good wishes with you.
Regards,
Qhurram.
--------------------------------------------
On Fri, 5/26/06, PEOU Tom T <Tom_PEOU at rta.nsw.gov.au> wrote:

 Subject: RE: Maintain Areas of Responsibility for Agent Assignment
 To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
 Date: Friday, May 26, 2006, 12:47 AM
 
 Hi Qhurram,
 
 Check your 'EVENT' bindings.
 In your Workflow Template, go to the 'Triggering Events'
 tab.
 Check that you have applied bindings correctly, especially
 the mandatory
 bindings.
 
 Cheers,
 Tom
 
 -----Original Message-----
 From: kaukabr at yahoo.com
 [mailto:kaukabr at yahoo.com]
 
 Sent: Friday, 26 May 2006 01:11 AM
 To: SAP Workflow Users' Group
 Subject: Re: Maintain Areas of Responsibility for Agent
 Assignment
 
 Hello:
 I have little problem here, when I set in the event in
 event linkages in Tx:SWETYPV it shows error that you
 did not defined bindings for the workflow ws00000040
 and 50, where I have to define this bindings is that
 in subtype of BUS1065 which ZBUS1065 or in BUS2089 of
 WF, and how I have to define these bindings any
 comments which will be helpful. Thanks.
 My Regards,
 Qhurram
 
 --- PEOU Tom T <Tom_PEOU at rta.nsw.gov.au>
 wrote:
 
 > Hi Qhurram,
 > 
 > It was my pleasure - I'm happy to see that you got
 > it working.
 > Rule 157 is very useful if you want to find the
 > direct manager of an
 > agent (according to your org structure).
 > In saying that, there are many ways to find an agent
 > or superior, either
 > by using roles, sub-workflows or ABAP.
 > Good luck with the many more workflows you'll be
 > creating.
 > 
 > Kind regards,
 > Tom
 > 
 > Tom Peou
 > Workflow & ESS Administrator
 > Roads & Traffic Authority
 > 
 > Hello TOM:
 > Many Many thanks, and I could appreciate this for
 > ever. You have very good understanding and skills. 
 > I did this, it took me almost four hours. 
 > Binding is the most effective criteria here. I have
 > to
 > ask you whether the SAP RULE 157 is useful in this
 > situation. Plus I have to set up another workflow
 > for
 > Accountants to recieve trip completed status, I
 > believe this time it should be easier. Many thanks
 > again. Great.
 > My Level best regards,
 > Qhurram  
 > 
 > 
 > 
 > 
 > 
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 intended only to be read or used by the named addressee. It
 is confidential and may contain legally privileged
 information. No confidentiality or privilege is waived or
 lost by any mistaken transmission to you. The RTA is not
 responsible for any unauthorised alterations to this e-mail
 or attachment to it. Views expressed in this message are
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 please immediately delete it from your system and notify the
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