Temporary Exception Message Not Showing Up in Workflow Log

Bratzler, Loren loren.bratzler at nscorp.com
Tue Dec 10 13:41:00 EST 2013


I feel like I'm asking an awful lot of questions here lately!  But here is another issue I am facing.  I spoke with Sue about this at TechEd and I have scoured SCN and the internet trying to find an answer but no luck so far.

I have added a temporary exception to a BOR method when a user has the object locked.  On other workflows where we have a temporary exception, the workflow log shows a yellow warning indicator on the execution of the step that you can click on and get the temporary exception message:

[cid:image001.png at 01CEF5AB.2D2E60F0]


If you click on the warning, you get a pop-up window that displays the message:

[cid:image002.png at 01CEF5AB.707E2110]


However, on the workflow where I just added the temporary exception, I do not get the warning message.  You can see in this example below, that the background task was executed twice by the retry program (RSWWERRE) before it finally completed but I did not get the warning messages:

[cid:image003.png at 01CEF5AB.D2FF4300]


I have compared the two BOR methods (the one that works and the one that doesn't work) and I believe I am doing everything correct.  They both have the exception defined as temporary:

[cid:image004.png at 01CEF5AC.995779F0]


And the logic in the method is doing an EXIT_RETURN raising the temporary exception number:

* If there is only one error message and it is a user lock
* error (CJ-806), raise temporary exception 9001.
      IF lv_lines = 1.
        READ TABLE lt_result INDEX 1
              INTO ls_result.
        IF ls_result-message_id     = 'CJ' AND
           ls_result-message_number = '806'.
          lv_msg1 = ls_result-message_text.
          exit_return 9001 lv_msg1 space space space.
        ENDIF.
      ENDIF.


Even though these changes were made strictly to the BOR Object, I also generated a new version of the workflow to see if that would make the messages start appearing in the log, but that did not work either.

Anyone have any ideas on what I might be missing here?

Loren Bratzler
Norfolk Southern Corporation
110 Franklin Road SE
Roanoke, VA  24042-0060

Phone: 540-524-3072
Email: loren.bratzler at nscorp.com<mailto:loren.bratzler at nscorp.com>

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