Temporary Exception Message Not Showing Up in Workflow Log

[Maue, Tom]

Loren,

I've had this same issue in the past - remembering exactly what I did to fix the issue is the hard part.

Did you set up the number of repeats for temporary errors?  Misc tab on the step, set it 3, save, activate the Workflow and SWU_OBUF.



[cid:image005.png at 01CEF5B2.1F0DE070]



Regards,
Thomas Maue



From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Bratzler, Loren
Sent: Tuesday, December 10, 2013 12:41 PM
To: 'SAP Workflow Users' Group'
Subject: Temporary Exception Message Not Showing Up in Workflow Log

I feel like I'm asking an awful lot of questions here lately!  But here is another issue I am facing.  I spoke with Sue about this at TechEd and I have scoured SCN and the internet trying to find an answer but no luck so far.

I have added a temporary exception to a BOR method when a user has the object locked.  On other workflows where we have a temporary exception, the workflow log shows a yellow warning indicator on the execution of the step that you can click on and get the temporary exception message:

[cid:image001.png at 01CEF5B1.8641AA70]


If you click on the warning, you get a pop-up window that displays the message:

[cid:image002.png at 01CEF5B1.8641AA70]


However, on the workflow where I just added the temporary exception, I do not get the warning message.  You can see in this example below, that the background task was executed twice by the retry program (RSWWERRE) before it finally completed but I did not get the warning messages:

[cid:image003.png at 01CEF5B1.8641AA70]


I have compared the two BOR methods (the one that works and the one that doesn't work) and I believe I am doing everything correct.  They both have the exception defined as temporary:

[cid:image004.png at 01CEF5B1.8641AA70]


And the logic in the method is doing an EXIT_RETURN raising the temporary exception number:

* If there is only one error message and it is a user lock
* error (CJ-806), raise temporary exception 9001.
      IF lv_lines = 1.
        READ TABLE lt_result INDEX 1
              INTO ls_result.
        IF ls_result-message_id     = 'CJ' AND
           ls_result-message_number = '806'.
          lv_msg1 = ls_result-message_text.
          exit_return 9001 lv_msg1 space space space.
        ENDIF.
      ENDIF.


Even though these changes were made strictly to the BOR Object, I also generated a new version of the workflow to see if that would make the messages start appearing in the log, but that did not work either.

Anyone have any ideas on what I might be missing here?

Loren Bratzler
Norfolk Southern Corporation
110 Franklin Road SE
Roanoke, VA  24042-0060

Phone: 540-524-3072
Email: loren.bratzler at nscorp.com<mailto:loren.bratzler at nscorp.com>

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