What do your users like/dislike about Alerts in SAP

[Ganesh Suryanarayan]

Alan,

Not for now. We are currently using alerts as notifications or
something like a facebook page where people can subscribe to a PO ,
sales order etc.

Thanks
Ganesh.S

On Thu, Oct 18, 2012 at 1:31 PM, Rickayzen, Alan <alan.rickayzen at sap.com> wrote:
> Many thanks Ganesh,
> Interesting approach. So your users don't want to confirm the alert or anything.
> Anyone else?
> Alan
>
>
>
> On 18.10.2012, at 21:04, "Ganesh Suryanarayan" <madganesh at gmail.com> wrote:
>
> Hi Alan,
>
> Our users wanted alerts to be device independent.
>
> So, we use RSS feeds and ICF HTTP handlers to deliver the alerts.
> Since secure RSS readers are available for a variety of devices
> including some TV's, we let RSS do the trick.
>
> This is more of a pull mechanism than push, but we decided to keep it that way.
>
> Thanks
> Ganesh.S
>
> On Thu, Oct 18, 2012 at 4:02 AM, Rickayzen, Alan <alan.rickayzen at sap.com> wrote:
>> Hi,
>> I'd be really keen to hear if anyone with an opinion about how alerts are handled in Business Suite from the users' (recipients) point of view.
>>
>> E.g. Is the Alert inbox used, or are they just received in email clients? Or Mobile?
>> Is the confirmation button important or do the users just want to receive a mail....
>>
>>
>> If you have a minute to send feedback/opinions I'd be so,so,*SO* grateful to you because I'm designing an alert capability for a different system and want to learn from your experiences.
>>
>> Alan Rickayzen
>> SAP AG and SAP Business Workflow book author :-)
>>
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