What do your users like/dislike about Alerts in SAP

[Rickayzen, Alan]

Many thanks Ganesh, 
Interesting approach. So your users don't want to confirm the alert or anything.
Anyone else?
Alan



On 18.10.2012, at 21:04, "Ganesh Suryanarayan" <madganesh at gmail.com> wrote:

Hi Alan,

Our users wanted alerts to be device independent.

So, we use RSS feeds and ICF HTTP handlers to deliver the alerts.
Since secure RSS readers are available for a variety of devices
including some TV's, we let RSS do the trick.

This is more of a pull mechanism than push, but we decided to keep it that way.

Thanks
Ganesh.S

On Thu, Oct 18, 2012 at 4:02 AM, Rickayzen, Alan <alan.rickayzen at sap.com> wrote:
> Hi,
> I'd be really keen to hear if anyone with an opinion about how alerts are handled in Business Suite from the users' (recipients) point of view.
> 
> E.g. Is the Alert inbox used, or are they just received in email clients? Or Mobile?
> Is the confirmation button important or do the users just want to receive a mail....
> 
> 
> If you have a minute to send feedback/opinions I'd be so,so,*SO* grateful to you because I'm designing an alert capability for a different system and want to learn from your experiences.
> 
> Alan Rickayzen
> SAP AG and SAP Business Workflow book author :-)
> 
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu
http://mailman.mit.edu/mailman/listinfo/sap-wug