SAP Wokflow Substitution

Baba Jammi jmc_sap at yahoo.com
Fri Mar 23 16:01:24 EDT 2012 

That was it Mike !!!
 
I found there was code which was determining Agent B and routing workflow to Agent B directly for approval. 
 
Thank you ALL and Happy Weekend. 
 
Regards,
Baba
 


--- On Fri, 3/23/12, Mike Pokraka <wug at workflowconnections.com> wrote:


From: Mike Pokraka <wug at workflowconnections.com>
Subject: RE: SAP Wokflow Substitution
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Date: Friday, March 23, 2012, 11:23 AM


How are you determining the agent? If you have code that looks at
substitution then send it to agent B then agent A won't ever see it. You
need to send it to A in all instances.

On Thu, March 22, 2012 11:03 pm, Baba Jammi wrote:
> Hi Jocelyn,
>  
> We are creating substitution from the backend using function module
> SAP_WAPI_SUBSTITUTE_MAINTAIN but tasks are processed from UWL. I tried
> unreserving the workitem through backend function module, but no luck.
>  
> Thanks,
> Baba
>
> --- On Thu, 3/22/12, Dart, Jocelyn <jocelyn.dart at sap.com> wrote:
>
>
> From: Dart, Jocelyn <jocelyn.dart at sap.com>
> Subject: RE: SAP Wokflow Substitution
> To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Date: Thursday, March 22, 2012, 5:29 PM
>
>
> Hi Baba,
> Maybe take a step back and tell us:
> a) Which inbox you are using (SAP Inbox or UWL)
> b) How the substitution is being created
>
> I'm wondering if you have defined the substitution in the usual way.
> With substitution (regardless of whether it's active or passive)  both
> the original recipient and the substitute can access the work items during
> the substitution.
> The only reason for them being hidden from one or the other is if a work
> item has been reserved by one of them.
> Regards,
> Jocelyn
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Sheldon Oxenberg
> Sent: Friday, 23 March 2012 5:30 AM
> To: SAP Workflow Users' Group
> Subject: RE: SAP Wokflow Substitution
>
> Please see SAP Note 74000 -
> Q&A: Substitution in Business Workflow
>
> Regards.
>
> SHELDON OXENBERG
> System Architect Principal Leader
> LMP Technical Architect, SAP Workflow
> CSC
>
>
>
> From:   Baba Jammi <jmc_sap at yahoo.com>
> To:     "SAP Workflow Users' Group" <sap-wug at mit.edu>
> Date:   03/22/2012 01:36 PM
> Subject:        RE: SAP Wokflow Substitution
> Sent by:        sap-wug-bounces at mit.edu
>
>
>
>
> Yes, even I expected the same. But it's not the case. When I see in the
> log, tasks are only delivered to B, not to
> A.
>
> Thanks,
> Baba
>
> --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
>
>   From: Stephens, Monique S L <moniques at bcm.edu>
>   Subject: RE: SAP Wokflow Substitution
>   To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
>   Date: Thursday, March 22, 2012, 11:32 AM
>
>
>
>   Normally with workflow substitution, the documents will still route to
> A and B can pick them up.  If you look at
>   the documents themselves, can you see whose inbox they are actually in?
>
>
>
>
>
>
>
>
>   Monique Stephens
>
>
>
>
>
>   From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
> Behalf Of Baba Jammi
>   Sent: Thursday, March 22, 2012 11:30 AM
>   To: SAP Workflow Users' Group
>   Subject: RE: SAP Wokflow Substitution
>
>
>
>
>
>
> Thanks Stephen.
>
>
>
>
>
> Its user B substitues for A.
>
>
>
>
>
> So, after date expiration, A should see all the workitems which were
> delivered to B during the substituion period.
> This is not happening.
>
>
>
>
>
> Thanks,
>
>
> Baba
>
>
>
> --- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
>
>   From: Stephens, Monique S L <moniques at bcm.edu>
>   Subject: RE: SAP Wokflow Substitution
>   To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
>   Date: Thursday, March 22, 2012, 8:48 AM
>               If user A is the substitute as your first sentence
> implies, then it would not remain in A’s inbox
>               after the expiration date.
>
>
>
>
>
>   However, your statements below are confusing because first you have A
> as the substitute, then B.
>
>
>
>
>
>
>
>
> Monique Stephens
>
>
>
>
>
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Baba Jammi
> Sent: Thursday, March 22, 2012 8:41 AM
> To: SAP Workflow Users' Group
> Subject: SAP Wokflow Substitution
>
>
>
>
>
>
>
>
> Not sure if this is how workflow substition works or I am missing
> something. Please advise.
>
>
>
>
>
> User A substitutes for B for period 03/22 thru 03/25.
>
>
>
>
>
> On 03/23 workflow finds agent A as approver for a task and delivers task
> to agent B as he is substitute.
>
>
>
>
>
> Agent B, takes NO action on the task.
>
>
>
>
>
> On 03/25, workflow substitution exprires.
>
>
>
>
>
> On 03/26, task still appearing in Agent B's inbox whereas I was expecting
> it to appear in agent A's inbox as
> substitution expired.
>
>
>
> Thank you,
> Baba
>
>
>
>
>
>
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