<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><DIV>That was it Mike !!!</DIV>
<DIV>&nbsp;</DIV>
<DIV>I found there was code which was determining Agent B and routing workflow to Agent B directly for approval. </DIV>
<DIV>&nbsp;</DIV>
<DIV>Thank you ALL and Happy Weekend. </DIV>
<DIV>&nbsp;</DIV>
<DIV>Regards,</DIV>
<DIV>Baba</DIV>
<DIV>&nbsp;</DIV>
<DIV><BR><BR>--- On <B>Fri, 3/23/12, Mike Pokraka <I>&lt;wug@workflowconnections.com&gt;</I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><BR>From: Mike Pokraka &lt;wug@workflowconnections.com&gt;<BR>Subject: RE: SAP Wokflow Substitution<BR>To: "SAP Workflow Users' Group" &lt;sap-wug@mit.edu&gt;<BR>Date: Friday, March 23, 2012, 11:23 AM<BR><BR>
<DIV class=plainMail>How are you determining the agent? If you have code that looks at<BR>substitution then send it to agent B then agent A won't ever see it. You<BR>need to send it to A in all instances.<BR><BR>On Thu, March 22, 2012 11:03 pm, Baba Jammi wrote:<BR>&gt; Hi Jocelyn,<BR>&gt; Â&nbsp;<BR>&gt; We are creating substitution from the backend using function module<BR>&gt; SAP_WAPI_SUBSTITUTE_MAINTAIN but tasks are processed from UWL. I tried<BR>&gt; unreserving the workitem through backend function module, but no luck.<BR>&gt; Â&nbsp;<BR>&gt; Thanks,<BR>&gt; Baba<BR>&gt;<BR>&gt; --- On Thu, 3/22/12, Dart, Jocelyn &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=jocelyn.dart@sap.com" ymailto="mailto:jocelyn.dart@sap.com">jocelyn.dart@sap.com</A>&gt; wrote:<BR>&gt;<BR>&gt;<BR>&gt; From: Dart, Jocelyn &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=jocelyn.dart@sap.com"
 ymailto="mailto:jocelyn.dart@sap.com">jocelyn.dart@sap.com</A>&gt;<BR>&gt; Subject: RE: SAP Wokflow Substitution<BR>&gt; To: "SAP Workflow Users' Group" &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" ymailto="mailto:sap-wug@mit.edu">sap-wug@mit.edu</A>&gt;<BR>&gt; Date: Thursday, March 22, 2012, 5:29 PM<BR>&gt;<BR>&gt;<BR>&gt; Hi Baba,<BR>&gt; Maybe take a step back and tell us:<BR>&gt; a) Which inbox you are using (SAP Inbox or UWL)<BR>&gt; b) How the substitution is being created<BR>&gt;<BR>&gt; I'm wondering if you have defined the substitution in the usual way.<BR>&gt; With substitution (regardless of whether it's active or passive)Â&nbsp; both<BR>&gt; the original recipient and the substitute can access the work items during<BR>&gt; the substitution.<BR>&gt; The only reason for them being hidden from one or the other is if a work<BR>&gt; item has been reserved by one of them.<BR>&gt; Regards,<BR>&gt;
 Jocelyn<BR>&gt;<BR>&gt; -----Original Message-----<BR>&gt; From: <A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" ymailto="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</A> [mailto:<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" ymailto="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</A>] On Behalf<BR>&gt; Of Sheldon Oxenberg<BR>&gt; Sent: Friday, 23 March 2012 5:30 AM<BR>&gt; To: SAP Workflow Users' Group<BR>&gt; Subject: RE: SAP Wokflow Substitution<BR>&gt;<BR>&gt; Please see SAP Note 74000 -<BR>&gt; Q&amp;A: Substitution in Business Workflow<BR>&gt;<BR>&gt; Regards.<BR>&gt;<BR>&gt; SHELDON OXENBERG<BR>&gt; System Architect Principal Leader<BR>&gt; LMP Technical Architect, SAP Workflow<BR>&gt; CSC<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; From:Â&nbsp;Â&nbsp;Â&nbsp;Baba Jammi &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=jmc_sap@yahoo.com"
 ymailto="mailto:jmc_sap@yahoo.com">jmc_sap@yahoo.com</A>&gt;<BR>&gt; To:Â&nbsp; Â&nbsp;Â&nbsp;Â&nbsp;"SAP Workflow Users' Group" &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" ymailto="mailto:sap-wug@mit.edu">sap-wug@mit.edu</A>&gt;<BR>&gt; Date:Â&nbsp;Â&nbsp;Â&nbsp;03/22/2012 01:36 PM<BR>&gt; Subject:Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; RE: SAP Wokflow Substitution<BR>&gt; Sent by:Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; <A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" ymailto="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</A><BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Yes, even I expected the same. But it's not the case. When I see in the<BR>&gt; log, tasks are only delivered to B, not to<BR>&gt; A.<BR>&gt;<BR>&gt; Thanks,<BR>&gt; Baba<BR>&gt;<BR>&gt; --- On Thu, 3/22/12, Stephens, Monique S L &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=moniques@bcm.edu"
 ymailto="mailto:moniques@bcm.edu">moniques@bcm.edu</A>&gt; wrote:<BR>&gt;<BR>&gt; Â&nbsp; From: Stephens, Monique S L &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=moniques@bcm.edu" ymailto="mailto:moniques@bcm.edu">moniques@bcm.edu</A>&gt;<BR>&gt; Â&nbsp; Subject: RE: SAP Wokflow Substitution<BR>&gt; Â&nbsp; To: "'SAP Workflow Users' Group'" &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" ymailto="mailto:sap-wug@mit.edu">sap-wug@mit.edu</A>&gt;<BR>&gt; Â&nbsp; Date: Thursday, March 22, 2012, 11:32 AM<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Â&nbsp; Normally with workflow substitution, the documents will still route to<BR>&gt; A and B can pick them up.Â&nbsp; If you look at<BR>&gt; Â&nbsp; the documents themselves, can you see whose inbox they are actually in?<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Â&nbsp; Monique Stephens<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Â&nbsp;
 From: <A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" ymailto="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</A> [mailto:<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" ymailto="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</A>] On<BR>&gt; Behalf Of Baba Jammi<BR>&gt; Â&nbsp; Sent: Thursday, March 22, 2012 11:30 AM<BR>&gt; Â&nbsp; To: SAP Workflow Users' Group<BR>&gt; Â&nbsp; Subject: RE: SAP Wokflow Substitution<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Thanks Stephen.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Its user B substitues for A.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; So, after date expiration, A should see all the workitems which were<BR>&gt; delivered to B during the substituion period.<BR>&gt; This is not happening.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Thanks,<BR>&gt;<BR>&gt;<BR>&gt;
 Baba<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; --- On Thu, 3/22/12, Stephens, Monique S L &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=moniques@bcm.edu" ymailto="mailto:moniques@bcm.edu">moniques@bcm.edu</A>&gt; wrote:<BR>&gt;<BR>&gt; Â&nbsp; From: Stephens, Monique S L &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=moniques@bcm.edu" ymailto="mailto:moniques@bcm.edu">moniques@bcm.edu</A>&gt;<BR>&gt; Â&nbsp; Subject: RE: SAP Wokflow Substitution<BR>&gt; Â&nbsp; To: "'SAP Workflow Users' Group'" &lt;<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug@mit.edu" ymailto="mailto:sap-wug@mit.edu">sap-wug@mit.edu</A>&gt;<BR>&gt; Â&nbsp; Date: Thursday, March 22, 2012, 8:48 AM<BR>&gt; Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; If user A is the substitute as your first sentence<BR>&gt; implies, then it would not remain in A’s inbox<BR>&gt; Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp; Â&nbsp;
 after the expiration date.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Â&nbsp; However, your statements below are confusing because first you have A<BR>&gt; as the substitute, then B.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Monique Stephens<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; From: <A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" ymailto="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</A> [mailto:<A href="http://us.mc1117.mail.yahoo.com/mc/compose?to=sap-wug-bounces@mit.edu" ymailto="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</A>] On Behalf<BR>&gt; Of Baba Jammi<BR>&gt; Sent: Thursday, March 22, 2012 8:41 AM<BR>&gt; To: SAP Workflow Users' Group<BR>&gt; Subject: SAP Wokflow Substitution<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Not sure if this is how workflow substition works or I am missing<BR>&gt; something. Please
 advise.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; User A substitutes for B for period 03/22 thru 03/25.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; On 03/23 workflow finds agent A as approver for a task and delivers task<BR>&gt; to agent B as he is substitute.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Agent B, takes NO action on the task.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; On 03/25, workflow substitution exprires.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; On 03/26, task still appearing in Agent B's inbox whereas I was expecting<BR>&gt; it to appear in agent A's inbox as<BR>&gt; substitution expired.<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; Thank you,<BR>&gt; Baba<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt;<BR>&gt; -----Inline Attachment Follows-----<BR>&gt;<BR>&gt;<BR>&gt; _______________________________________________<BR>&gt; SAP-WUG mailing list<BR>&gt; <A
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