SAP Wokflow Substitution

[Sheldon Oxenberg]

Hello Baba,

There are two types of SAP Workflow Substitution - Active and Passive.
Active substitution is similar to auto-forwarding.
You should try Passive substitution which requires the substitute to
explicitly choose to see the original agent's work items.

Regards.
SHELDON OXENBERG
System Architect Principal Leader
LMP Technical Architect, SAP Workflow
CSC



From:	Baba Jammi <jmc_sap at yahoo.com>
To:	"SAP Workflow Users' Group" <sap-wug at mit.edu>
Date:	03/22/2012 09:42 AM
Subject:	SAP Wokflow Substitution
Sent by:	sap-wug-bounces at mit.edu



                                                                                                   
                                                                                                   
 Not sure if this is how workflow substition works or I am missing something. Please advise.       
                                                                                                   
 User A substitutes for B for period 03/22 thru 03/25.                                             
                                                                                                   
 On 03/23 workflow finds agent A as approver for a task and delivers task to agent B as he is      
 substitute.                                                                                       
                                                                                                   
 Agent B, takes NO action on the task.                                                             
                                                                                                   
 On 03/25, workflow substitution exprires.                                                         
                                                                                                   
 On 03/26, task still appearing in Agent B's inbox whereas I was expecting it to appear in agent   
 A's inbox as substitution expired.                                                                
                                                                                                   
 Thank you,                                                                                        
 Baba                                                                                              
                                                                                                   


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