SAP Wokflow Substitution
Sheldon Oxenberg
soxenber at csc.com
Thu Mar 22 14:29:36 EDT 2012
Please see SAP Note 74000 -
Q&A: Substitution in Business Workflow
Regards.
SHELDON OXENBERG
System Architect Principal Leader
LMP Technical Architect, SAP Workflow
CSC
From: Baba Jammi <jmc_sap at yahoo.com>
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Date: 03/22/2012 01:36 PM
Subject: RE: SAP Wokflow Substitution
Sent by: sap-wug-bounces at mit.edu
Yes, even I expected the same. But it's not the case. When I see in the log, tasks are only delivered to B, not to
A.
Thanks,
Baba
--- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
From: Stephens, Monique S L <moniques at bcm.edu>
Subject: RE: SAP Wokflow Substitution
To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
Date: Thursday, March 22, 2012, 11:32 AM
Normally with workflow substitution, the documents will still route to A and B can pick them up. If you look at
the documents themselves, can you see whose inbox they are actually in?
Monique Stephens
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Baba Jammi
Sent: Thursday, March 22, 2012 11:30 AM
To: SAP Workflow Users' Group
Subject: RE: SAP Wokflow Substitution
Thanks Stephen.
Its user B substitues for A.
So, after date expiration, A should see all the workitems which were delivered to B during the substituion period.
This is not happening.
Thanks,
Baba
--- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:
From: Stephens, Monique S L <moniques at bcm.edu>
Subject: RE: SAP Wokflow Substitution
To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
Date: Thursday, March 22, 2012, 8:48 AM
If user A is the substitute as your first sentence implies, then it would not remain in A’s inbox
after the expiration date.
However, your statements below are confusing because first you have A as the substitute, then B.
Monique Stephens
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Baba Jammi
Sent: Thursday, March 22, 2012 8:41 AM
To: SAP Workflow Users' Group
Subject: SAP Wokflow Substitution
Not sure if this is how workflow substition works or I am missing something. Please advise.
User A substitutes for B for period 03/22 thru 03/25.
On 03/23 workflow finds agent A as approver for a task and delivers task to agent B as he is substitute.
Agent B, takes NO action on the task.
On 03/25, workflow substitution exprires.
On 03/26, task still appearing in Agent B's inbox whereas I was expecting it to appear in agent A's inbox as
substitution expired.
Thank you,
Baba
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