SAP Wokflow Substitution

Baba Jammi jmc_sap at yahoo.com
Thu Mar 22 13:34:28 EDT 2012


Yes, even I expected the same. But it's not the case. When I see in the log, tasks are only delivered to B, not to A. 
 
Thanks,
Baba

--- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:


From: Stephens, Monique S L <moniques at bcm.edu>
Subject: RE: SAP Wokflow Substitution
To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
Date: Thursday, March 22, 2012, 11:32 AM







Normally with workflow substitution, the documents will still route to A and B can pick them up.  If you look at the documents themselves, can you see whose inbox they are actually in?
 
 
Monique Stephens
 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Baba Jammi
Sent: Thursday, March 22, 2012 11:30 AM
To: SAP Workflow Users' Group
Subject: RE: SAP Wokflow Substitution
 






Thanks Stephen. 

 

Its user B substitues for A. 

 

So, after date expiration, A should see all the workitems which were delivered to B during the substituion period. This is not happening.

 

Thanks,

Baba 


--- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu> wrote:


From: Stephens, Monique S L <moniques at bcm.edu>
Subject: RE: SAP Wokflow Substitution
To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
Date: Thursday, March 22, 2012, 8:48 AM



If user A is the substitute as your first sentence implies, then it would not remain in A’s inbox after the expiration date.
 
However, your statements below are confusing because first you have A as the substitute, then B.
 
 
Monique Stephens
 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Baba Jammi
Sent: Thursday, March 22, 2012 8:41 AM
To: SAP Workflow Users' Group
Subject: SAP Wokflow Substitution
 





 

Not sure if this is how workflow substition works or I am missing something. Please advise.

 

User A substitutes for B for period 03/22 thru 03/25.

 

On 03/23 workflow finds agent A as approver for a task and delivers task to agent B as he is substitute. 

 

Agent B, takes NO action on the task.

 

On 03/25, workflow substitution exprires.

 

On 03/26, task still appearing in Agent B's inbox whereas I was expecting it to appear in agent A's inbox as substitution expired. 


Thank you,
Baba
 

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