SAP Wokflow Substitution

[Stephens, Monique S L]

Normally with workflow substitution, the documents will still route to A and B can pick them up.  If you look at the documents themselves, can you see whose inbox they are actually in?


Monique Stephens

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Baba Jammi
Sent: Thursday, March 22, 2012 11:30 AM
To: SAP Workflow Users' Group
Subject: RE: SAP Wokflow Substitution


Thanks Stephen.

Its user B substitues for A.

So, after date expiration, A should see all the workitems which were delivered to B during the substituion period. This is not happening.

Thanks,
Baba

--- On Thu, 3/22/12, Stephens, Monique S L <moniques at bcm.edu<mailto:moniques at bcm.edu>> wrote:

From: Stephens, Monique S L <moniques at bcm.edu<mailto:moniques at bcm.edu>>
Subject: RE: SAP Wokflow Substitution
To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu<mailto:sap-wug at mit.edu>>
Date: Thursday, March 22, 2012, 8:48 AM

If user A is the substitute as your first sentence implies, then it would not remain in A’s inbox after the expiration date.



However, your statements below are confusing because first you have A as the substitute, then B.





Monique Stephens



From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu] On Behalf Of Baba Jammi
Sent: Thursday, March 22, 2012 8:41 AM
To: SAP Workflow Users' Group
Subject: SAP Wokflow Substitution





Not sure if this is how workflow substition works or I am missing something. Please advise.



User A substitutes for B for period 03/22 thru 03/25.



On 03/23 workflow finds agent A as approver for a task and delivers task to agent B as he is substitute.



Agent B, takes NO action on the task.



On 03/25, workflow substitution exprires.



On 03/26, task still appearing in Agent B's inbox whereas I was expecting it to appear in agent A's inbox as substitution expired.

Thank you,
Baba




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