Extended notifications - blank emails. [Scanned]

Amit Parwani (Absoft) aparwani at absoft.co.uk
Mon Jul 30 05:38:01 EDT 2012


Hello Everyone,
I have come across a strange issue in our production system and was wondering if I could get any pointers to crack this one. We are using extended notifications and since yesterday, some of the emails to approvers have been sent as blank emails. I notice that this issue occurs once every 4-5 emails sent out from extended notification. There have been no workflow relevant transports that have gone live and I am starting to wonder if something else could have caused this!


[cid:c01c62f8-d3bb-4e01-ab16-f6a7ce794be0]



  *   I checked that the WF engine is running normal, no errors.
  *   Debugged the logic in BSP application SWN_MESSAGE1 and the logic seems to have correctly populated the email contents every time.

Could this be something to do with any basis activity? Or deactivation of any service? Any suggestions would be welcome!

Regards,
Amit
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