Auto mail to WF Admin

[Ramki Maley]

Bharath, please see the post System ID & Client in Workflow Admin email 
<http://mailman.mit.edu/pipermail/sap-wug/2010-May/032572.html> by Eddie 
Morris.

Cheers,
Ramki.

On 9/21/11 11:13 PM, Bharath Padmanabhan wrote:
> Dear Team,
>
> As we all know if we maintain workflow administrator in SWU3 Tcode a 
> mail will be sent to that user whenever a workflow runs into error.
>
> I have 10 clients in PRD. When any workflow runs into error in any 
> clients WF admin user is getting mail as expected. But there is no 
> detail about the client in which the workflow went to error. Only 
> workitem id is sent in mail. So WF admin has to login to all clients 
> to identify which client has the problem.
>
> 1) Is it possible to tweak/customize the current standard message sent 
> to WF admin. If yes, then will it be a global mail content change 
> meaning that will the same be sent to all
> types of workflows? (Say for eg: If I change it as Travel workflow in 
> client 100 has run into error. The same I can't sent in case of leave 
> workflow. So is it possible to design based on the workflow template 
> going into error)
>
> 2) Is it possible to add client detail also in the current standard 
> mail that is sent so that admin job is made easier
>
> 3) If both of the above options are not possible then I believe send 
> mail option in respective workflows is 1 option to notify WF admin. 
> But how can we check in workflow
> whether that particular workflow instance has run into error? Is SWU3 
> using RSWWERRE report to check for error workitems and notifies admin?
>
> Please share your valuable inputs.
>
> Cheers,
>
> Bharath
>
>
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