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Bharath, please see the post <a
href="http://mailman.mit.edu/pipermail/sap-wug/2010-May/032572.html">System
ID & Client in Workflow Admin email</a> by Eddie Morris.<br>
<br>
Cheers,<br>
Ramki.<br>
<br>
On 9/21/11 11:13 PM, Bharath Padmanabhan wrote:
<blockquote
cite="mid:CAP+rKF+azv74LL_gs7OtA2FTMuXk4AgXO65kkNSkWqUKWMgMig@mail.gmail.com"
type="cite">Dear Team,
<div><br>
</div>
<div><span class="Apple-style-span" style="font-family: Arial,
Helvetica, sans-serif; font-size: 13px; ">As we all know if we
maintain workflow administrator in SWU3 Tcode a mail will be
sent to that user whenever a workflow runs into error.<br>
<br>
I have 10 clients in PRD. When any workflow runs into error in
any clients WF admin user is getting mail as expected. But
there is no detail about the client in which the workflow went
to error. Only workitem id is sent in mail. So WF admin has to
login to all clients to identify which client has the
problem. </span></div>
<div><span class="Apple-style-span" style="font-family: Arial,
Helvetica, sans-serif; font-size: 13px; "><br>
</span></div>
<div><span class="Apple-style-span" style="font-family: Arial,
Helvetica, sans-serif; font-size: 13px; ">1) Is it possible to
tweak/customize the current standard message sent to WF admin.
If yes, then will it be a global mail content change meaning
that will the same be sent to all</span></div>
<div><span class="Apple-style-span" style="font-family: Arial,
Helvetica, sans-serif; font-size: 13px; ">types of workflows?
(Say for eg: If I change it as Travel workflow in client 100
has run into error. The same I can't sent in case of leave
workflow. So is it possible to design based on the workflow
template going into error</span><span class="Apple-style-span"
style="font-family: Arial, Helvetica, sans-serif; font-size:
13px; ">)</span></div>
<div><span class="Apple-style-span" style="font-family: Arial,
Helvetica, sans-serif; font-size: 13px; "><br>
</span></div>
<div><span class="Apple-style-span" style="font-family: Arial,
Helvetica, sans-serif; font-size: 13px; ">2) Is it possible to
add client detail also in the current standard mail that is
sent so that admin job is made easier</span></div>
<div><span class="Apple-style-span" style="font-family: Arial,
Helvetica, sans-serif; font-size: 13px; "><br>
</span></div>
<div><font class="Apple-style-span" face="Arial, Helvetica,
sans-serif">3) If both of the above options are not possible
then I believe send mail option in respective workflows is 1
option to notify WF admin. But how can we check in workflow</font></div>
<div><font class="Apple-style-span" face="Arial, Helvetica,
sans-serif">whether that particular workflow instance has run
into error? Is SWU3 using RSWWERRE report to check for error
workitems and notifies admin?</font></div>
<div><font class="Apple-style-span" face="Arial, Helvetica,
sans-serif"><br>
</font></div>
<div><font class="Apple-style-span" face="Arial, Helvetica,
sans-serif">Please share your valuable inputs.</font></div>
<div><font class="Apple-style-span" face="Arial, Helvetica,
sans-serif"><br>
</font></div>
<div><font class="Apple-style-span" face="Arial, Helvetica,
sans-serif">Cheers,</font></div>
<div><font class="Apple-style-span" face="Arial, Helvetica,
sans-serif"><br>
</font></div>
<div><font class="Apple-style-span" face="Arial, Helvetica,
sans-serif">Bharath</font></div>
<br>
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<br>
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