Auto mail to WF Admin

[Bharath Padmanabhan]

Dear Team,

As we all know if we maintain workflow administrator in SWU3 Tcode a mail
will be sent to that user whenever a workflow runs into error.

I have 10 clients in PRD. When any workflow runs into error in any clients
WF admin user is getting mail as expected. But there is no detail about the
client in which the workflow went to error. Only workitem id is sent in
mail. So WF admin has to login to all clients to identify which client has
the problem.

1) Is it possible to tweak/customize the current standard message sent to WF
admin. If yes, then will it be a global mail content change meaning that
will the same be sent to all
types of workflows? (Say for eg: If I change it as Travel workflow in client
100 has run into error. The same I can't sent in case of leave workflow. So
is it possible to design based on the workflow template going into error)

2) Is it possible to add client detail also in the current standard mail
that is sent so that admin job is made easier

3) If both of the above options are not possible then I believe send mail
option in respective workflows is 1 option to notify WF admin. But how can
we check in workflow
whether that particular workflow instance has run into error? Is SWU3 using
RSWWERRE report to check for error workitems and notifies admin?

Please share your valuable inputs.

Cheers,

Bharath
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