Strange Behavior of Decision Work Item

Wed Oct 5 17:40:25 EDT 2011

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From: Sue Doughty [mailto:Sue.Doughty at odfl.com] 
Sent: Monday, October 03, 2011 08:19 AM
To: 'SAP Workflow Users' Group' <sap-wug at mit.edu> 
Subject: RE: Strange Behavior of Decision Work Item 

Hi Rick,

Thank you for your response.

When the user goes into the transaction itself

And then backs out (like she does from the workflow), it goes back to the
screen that brought her into the transaction.

Regards,

Sue

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Rick Bakker
Sent: Monday, October 03, 2011 8:01 AM
To: SAP Workflow Users' Group
Subject: Re: Strange Behavior of Decision Work Item

Hi Sue,

What if that same user in QAS or PRD goes into that transaction (not via
worklow) makes a change and  then does Back?

regards

Rick Bakker

hanabi technology

On Mon, Oct 3, 2011 at 10:45 PM, Sue Doughty <Sue.Doughty at odfl.com> wrote:

We are in ECC 6.0, EHP4.  Any help would be greatly appreciated. 

I have a very simple custom workflow.  It loops until the user clicks the
Complete Workflow button.  

The first button takes the user into change mode of the custom transaction.

When clicking the Green Arrow back in QAS or PRD, it returns to a blank
screen.  In DEV, it takes the user back to the first screenshot above, which
is what should happen.  Then the user can Complete the Workflow or go back
into the transaction.

Like I said, in DEV, the workflow works perfectly, but in QAS and PRD, the
blank screen appears.  The user then has to go out of the workflow in-box and
back in before executing it again to get the decision steps again.  

Sometimes there is a pop-up window that appears when exiting the transaction
saying that the data has changed and asking if the user wants to save the
changes.  The pop-up will display in DEV, but not in QAS or PRD.  In QAS and
PRD, it goes to the blank Decision screen.

We have created a test user in DEV that has the user’s security that is in
QAS.  So, the security is the same in all three systems.

I feel like it must have something to do with the pop-up screen, but don’t
know why that would display in DEV, but not QAS or PRD.

Regards,

Sue Doughty

SAP Workflow Specialist

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