Sub-Workflow Hangs!

[Keohan, Susan - 1140 - MITLL]

Hi Hari,

Were there any short dumps or errors in the RFC log?
Does this happen for *all* instances of the workflow?  Or for just certain
users?

 

Just curious,
Sue

 

----

Susan R. Keohan

SAP Workflow Specialist

Enterprise Applications

Information Services Department

MIT Lincoln Laboratory

244 Wood Street, LI-200

Lexington, MA. 02420

781-981-3561

keohan at LL.MIT.EDU

 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
hari.bommaraju at accenture.com
Sent: Monday, November 28, 2011 3:25 AM
To: sap-wug at mit.edu
Subject: RE: Sub-Workflow Hangs!

 

Hi All,

 

The subworkflow has a dialog activity step that shows completed status. The
subworkflow still appears to be in InProcess. This dialog activity is a web
activity (HCM Adobe Form). When I see the technical log - I find the proc
status field filled (approved) and the agent who has approved it. The step
history of this dialog step also shows all green. 

 

Still the subworkflow hangs!

 

We have actually completed the subworkflow manually which solved the
reported issue but then one question that still lies is - what might be the
root cause! Why the subworkflow still in process when the dialog step is
already complete? 

 

Please share your thoughts! 

 

Thanking you in advance.

 

Much Respect,

Hari

  _____  

From: sap-wug-bounces at mit.edu [sap-wug-bounces at mit.edu] on behalf of
Prakashreddy Sabbu [prakashreddy.sabbu at mytecsoft.com]
Sent: Monday, November 28, 2011 12:46 PM
To: SAP Workflow Users' Group
Cc: sap-wug at mit.edu
Subject: Re: Sub-Workflow Hangs!

Hello Hari,

Check update server status..

Sent from my iPhone


On 28-Nov-2011, at 12:35 PM, "hari.bommaraju at accenture.com"
<hari.bommaraju at accenture.com> wrote:

Dear WUG,

 

A subworkflow has a dialog task and even when user completes the task from
his/her SAP Inbox - the subworkflow seems to be still in process.

 

When we see the graphical workflow log - we see the green path even after
this task - confirming that the task is indeed complete!

 

The subworkflow is till hanging / in process - please advice as to how to
over come this issue!

 

Thanking you in advance.

Hari 

 

 


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